What this job involves Provide general overall FM services including continuous monitoring of facility. Engage with client contacts at all assigned facilities to ensure work orders are scheduled properly and work is executed to satisfaction. Work with property managers to handle routine property management operations, including procurement of property supplies and services, assisting with other general duties as requested. What is your day to day? Assist Facility Management Team with tactical planning for the team's goals and objectives Manage the work order flow for all assigned facilities Coordinate scheduling of PMs with NG On Site FM Team and Vendor Coordinate Scheduling of reactive WO with On Site NG Team and Vendor First point of contact for emergency requests via JLL Help Desk Manage and maintain small facility management tasks as assigned Coordinate special events in support of client or JLL, as needed Assist with the coordination and scheduling of maintenance activities Provide general overall facility management services including continuous monitoring of office/facility Act as an interface with client, visitors and guests Ensure appropriate follow up with customers Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption Understand Key Performance Indicators and ensure all work is executed in a manner that meets or exceeds expectations Participate in regularly scheduled performance meetings Desired experience and technical skills Required 3+ years experience with Facility or Property Administration GED or High school diploma Superior customer service skills and orientation Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports Preferred Ability to plan and manage work under time constraints Ability to multitask and work without direct supervision Proficient in MS Office, and possess strong written, verbal and people skills Strong organizational skills and collaborative style 5+ years' experience with facility or property administration in a manufacturing environment JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.