JobID: 210525940

Category: Operations Support

JobSchedule: Full time

Posted Date: 2024-06-17T05:18:00+00:00

JobShift: Day

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Are you interested in helping lead a once in a generation transformation at the premier global financial services institution?

Ops 2.0 is taking advantage of the strategic opportunities presented by Deposits 2.0, Utilities and other initiatives to make end-to-end improvements for Ops including both customer and employee experiences. The team works with SME's across different Ops areas to define current states and make recommendations for future states that will enhance our speed to market, technological efficiencies, and human capital management.

This role will work with the operations, technology and product to help execute the long-term strategy while identifying solutions ready for today.

Key responsibilities will include the following:

* Ensuring Operations and partners are kept informed on strategic direction, and proactively aware of key deliverables

* Implement a stakeholder communication and change management plan

* Supports and lead strategic projects/programs centered on operational improvements

* Be the subject matter expert in Operations 2.0, promoting a consistent brand for the Program

* Back-up support for business management activities

* Executive Monthly Report for Operations product and portfolio

* Monthly Business Reviews

* Town Hall structure and content strategy

* Additional executive forums

Required qualifications, capabilities, and skills

* 5+ years of relevant experience in Operations / Product Development in Agile / Scrum team environments within Financial Services or Technology firms

* Proven experience influencing senior leadership as well as framing discussions through clear and articulate verbal and written communications.

* Ability to convert high level and complex concepts into simplified visualizations and tangible presentation materials

* Self-starter, quick learner with exceptional attention to detail and quality results

* Must have the ability to create and maintain SharePoint, Confluence and MS Team sites

* Ability to document both business and technical needs including application dependencies and flows

* Ability to toggle across executive leadership, design strategy, hands-on backlog refinement and execution

* Able to work with cross-functional teams like Product Management, Operations, and Technology

* Contribute to building a high-performing and inclusive culture

Preferred qualifications, capabilities, and skills

* Bachelor's degree or equivalent experience required (advanced degree/MBA preferred)

* Experience in delivering end-to-end Business, Operations and/or Technology products

* Advanced PowerPoint (Pitch Pro+), Tableau, Confluence ~Preferred

* SharePoint skills. HTML, CSS, JavaScript ~Preferred

* Experience working with business owners and development teams to document operational readiness