Summary

The incumbent serves as Staff Assistant (Health Systems Specialist) managing a variety of tasks, including staff support in the full range of Service areas for the MCD and other senior and executive leaders. The incumbent coordinates activities involving the MCD, the Executive Assistant, and other program officials, ensuring efficient operations within the Office of the Medical Center Director.

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Overview

* Accepting applications

* Open & closing dates

06/12/2024 to 06/17/2024

* Salary

$82,764 - $107,590 per year

* Pay scale & grade

GS 11

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Location

2 vacancies in the following location:

* Martinsburg, WV

* Remote job

No

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Occasional travel - You may be expected to travel for this position.

* Relocation expenses reimbursed

No

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

None

* Job family (Series)

0671 Health System Specialist

* Supervisory status

No

* Security clearance

Other

* Drug test

No

* Position sensitivity and risk

Non-sensitive (NS)/Low Risk

* Trust determination process

Credentialing

Suitability/Fitness

* Announcement number

CBTF-12420834-24-JAH

* Control number

795366500

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This job is open to

* Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This position is open to current and permanent Martinsburg West Virginia VA Medical Center; Office of the Medical Center Director service line employees only.

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Duties

Major duties include but are not limited to:

* Functions a liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices.

* Monitors and manages incoming actions and requests from initial receipt to completion and closeout.

* Analyzes the subject matter of incoming information for appropriate distribution to offices internal or external to the office.

* Receives and monitors completed actions or responses; analyzes responses for completeness and accuracy against known policies and procedures; and ensures action or inquiry is closed out with the inquirer or office.

* Participates in special information flow studies, analyses, presentations, and briefings, as assigned.

* Conducts conventional studies on particular operational processes, issue topics, or related special projects.

* Very broad studies may be assigned limited aspects of much larger projects. These studies may require study planning, statistical measurement, data analysis, and report preparation and development.

* Serves as the responsible contact for leading projects from initiation to completion and may be required to present the results to senior leadership.

* Uses standard reference materials to develop position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues such as the quality or timeliness of veteran care issues within the system or at times, issues of Congressional or media interest that have significant national impact e.g., quality and safety concerns or involve several functional areas.

* Works in coordination with other internal reviewing services regarding routine audits and internal/external reviews of a national concern; i. e, fiscal efficiencies and organizational structure that are reviewed by prominent parties such as the Office of the Inspector General (OIG) or the Government Accountability Office (GAO).

* Tracks routine deadlines initiated by OIG/GAO and internal reviewing officials to ensure timely submission of responses and actions.

* Communicates with responsible staff agency members to ensure completion of all requested actions and appropriately closes out all requests.

* Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such

as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows.

* Contacts and engages frequently with staff at all levels to facilitate the work of the office related to a variety of operations-focused assignments and projects initiated by senior leadership or program offices, or departmental offices.

* Functions in myriad roles by contacting and engaging with various administrative program officials within Headquarters and

in the field to manage, coordinate, and complete various assignments or projects that involve or are initiated by

these officials.

* Manages and coordinates online communication tools such as assigned intranet websites, internal SharePoint website collection, and other related informational tools in consultation with communication specialists.

* Assures compliance with all applicable policies, and development and maintenance of internal management processes related to these online tools.

* Reviews technical and operating procedures within the Office of the Medical Center Director and other Services.

* Reviews, drafts, regulations, standards, and other guides for proper presentation and reporting to the MCD.

* Establishes priorities, schedules, reschedules, or refuses appointments, accepts, or declines invitations to meetings, and arranges for representation by subordinate officials when that is desirable. Manages and maintains the calendar for the MCD.

* Other duties as assigned.

Work Schedule: Full time. Monday - Friday 8:00am - 4:30pm.

Telework: Ad-hoc.

Virtual: This is not a virtual position.

Position Description/PD#: Health Systems Specialist (Staff Assistant)/PD23299A

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.

Financial Disclosure Report: Not required,

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Requirements

Conditions of Employment

* You must be a U.S. Citizen to apply for this job

* Selective Service Registration is required for males born after 12/31/1959

* You may be required to serve a probationary period

* Subject to background/security investigation

* Selected applicants will be required to complete an online onboarding process

* Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

* Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/17/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

* Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Communicating, establishing processes, and ensuring compliance with directive 1400.05 and related SOPs. Administers the tasks and procedures required between the VA and the affiliated including establishing DAs, verifying valid affiliation agreements, rate and stipend schedules, processing transactions through VA financial systems.

OR,

* Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D., equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, Or LL.M in the related field of the position to be filled (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). Education must have been obtained in an accredited college, or university. Transcripts must be submitted at time of application.

OR

* Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education (beyond a master's degree) and specialized experience as described above to meet total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. To meet the minimum qualifications for this position at the GS-12 grade level, you must meet one of the following:.

You will be rated on the following Competencies for this position:

* Communications

* Interpersonal Skills

* Technical Credibility

* Veteran and Customer Focus

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary, although some slight physical effort may be required. This work is performed in an office setting although some slight physical effort may be required to conduct training events, give presentations, or observe staff and trainees in their work environment, including inpatient clinical areas.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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* Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.