About Us:
As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates mission is to bring Better Health. Within Reach. Every Day. for millions of patients around the world. We are a trusted, reliable partner and dependable source of over 750 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe. Through our 32 manufacturing plants, eight R&D centers, and 8,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them.
Description:
We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. We are seeking a talented and motivated Engineer, IT Network Services to join our team. In this role, you will play a significant role in supporting and evolving mission-critical network services in a dynamic global pharmaceutical organization.
Key Responsibilities:
Configure and install network devices replacing old or in concert with new site activation.
Carry out installations, configurations, and tests in accordance to change management processes and policies.
Conduct network troubleshooting to isolate and diagnose complex network problems and provide end users with support for network related issues, or as directed by function manager.
Partner with other IT and operations/engineering functions, where required, to troubleshoot and resolve issues.
Escalate issues with broader implications for entire network to more senior network engineers and function manager.
Utilize monitoring tools to capture and analyze network traffic, maintain uptime, generate usage reports, spot trends, and report any anomalies to function manager.
Work with management and vendors to develop and implement new solutions according to business requirements and in line with Hikma standards and solutions best practices.
Support and adhere to Company's Code of Conduct, ethics policy, standard operating procedures, change management and all other company specific or departmental policies.
Participate in the weekly On-Call rotation schedule.
Requires full-time onsite attendance.
Perform other duties as assigned.
Qualifications: We value the skills and experiences candidates bring to the table. While we have listed some qualifications below, we encourage candidates to apply even if they do not meet all of them:
Bachelors Degree in Computer Science or equivalent educational and/or work experience
5+ years of experience in related infrastructure network engineering and network administration work.
Excellent understanding of network protocols such as TCP/IP, OSPF, BGP, EIGRP, DmVPN and SDWAN and a good understanding of network industry standards and security practices.
Understanding of wireless network design, configuration, troubleshooting, and evolution (Cisco preferred)
Understanding of campus LAN design, implementation, operations, and troubleshooting
Knowledge of ITIL
Familiar with working on:
Preferred Qualifications:
Cisco certifications like CCNA and/or CCNP are a plus
ITIL certification is a plus
Skills:
The ability to work independently as part of a global team while partnering with application owners, technical business units, data center services vendors and other diverse areas within IT on an ongoing basis.
Positive team-first attitude with strong verbal and written communication skills
Must possess sound analytical and problem-solving capabilities
Strong work ethic and flexibility to work in a fast-paced environment
What We Offer*:
*Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment. Benefits are subject to change as well as specific plan or program terms.
Equal Opportunity Employer:
Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Agency Notice:
Please note that Hikma has a set roster of approved recruiters for specific roles agreed to in advance and does not accept unsolicited resumes or calls from third-party recruiters or employment agencies regarding open positions. In the absence of a signed agreement and approval from Hikmas Human Resources department to submit resumes for a specific position, Hikma will not approve, nor will be under an obligation to make, any payment to such non-approved third-parties in the event a candidate they refer is hired by Hikma.
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