Position Overview:

Delivery Methodology manages the software delivery methodologies for the firm (excluding Investments & Capital Markets). We support enterprise-wide technology initiatives using influence over authority and provide thought leadership for our key partners to continue improving and maturing. Using a customer and product-centric mindset, Delivery Methodology provides a framework and guidance across various business divisions to create consistency and continuity across the firm.

The incumbent will bring proven problem solving and innovation skills and will join the Governance workstream within Delivery Methodology. Interested? Read on! You will be responsible for working directly with a team enterprise wide to implement Agile Methodology. This position requires you have hands-on experience with Agile methods, including Scrum and Kanban, understanding of Software Development Lifecycle (SDLC) risks and controls and a passion for process improvement.

Your Impact:

• Support the Governance workstream within Modern Delivery Office to manage all SDLC controls associated with Modern Delivery & Iterative Delivery (IDM) Methodologies
• Remediate all identified risks and issues within agreed upon timeline,
• Conduct quarterly Governance compliance review for IDM & Modern Delivery methodologies,
• Self-identify risks and compliance issues,
• Ensure teams understand and adhere to SDLC controls,
• Identify opportunities to optimize and automate SDLC controls and lead the effort to make improvements (including rolling out changes to teams).
• Coordinate with product teams to share documentation, when needed
• Influence process improvements that benefit product teams
• Identify processes that cause toil for product teams and have opportunity for review/improvement
• Work with leaders in other areas to drive improvements that will lessen toil for product teams
• Support the change management aspects process improvements/changes
• Communicate changes with teams to ensure new process changes are understood and integrated

Qualifications:

• 5 + years of demonstrated relevant experience in SDLC governance, agile and/or program management
• Bachelor's degree in relevant field or equivalent experience
• Minimum of Certified Scrum Master (CSM) or Agile Certified Scrum Master (PMI-ACP) required
• 5 + years of direct experience in one or more aspects of Information Technology (Software design/ development, IT Architecture, or other related IT areas)
• 5 + years of explicit experience as an Agile Scrum Master of an Agile delivery team, preferably in a variety of situations including a large enterprise, a scaled environment, and a matrixed organization
• Effective facilitation skills
• Effective coaching and mentoring skills
• Ability to thrive in a highly ambiguous, fast paced environment where priorities shift rapidly
• Strong problem-solving skills and ability to determine solutions that help everyone win
• Effective influence, collaboration, and negotiation skills
• Exceptional verbal and written communication skills
• Hands-on Atlassian tool experience (Jira, Confluence) preferred.
• Ability to breakdown sophisticated technology concepts and present to senior leadership

Keys to Success in this Role:

• Hardworking and take pride in owning your work
• Ability to understand and communicate well with a passion to get the job done
• Open minded to embrace new process, technologies, and culture
• Ready to take on any kind of work to help drive things forward
• Innovative in providing solutions
• Comfortable navigating difficult conversations