Seeking an IT Support Services Specialist II for our nonprofit client to work hybrid (on-site two days per week). This is a Tier II level role. There is a chance for full time employment. For now it's listed up to a one year contract.
Summary:
The IT Support Services Specialist II provides technical support and resolves problems of a moderately complex nature for all staff, both onsite and remote, while providing exemplary customer service. Under direct supervision of the Support Services Help Desk Manager, installs, maintains, tests and repairs applications, systems, and networks. Assist in implementing requests or projects and in determining information systems needs assessments as requested. May provide functional direction to staff.
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