Supervisor, Tea Around Town, TopView Group, Washington, DC
TopView Group -
N/A
Washington, DC,
US
N/A
Supervisor, Tea Around Town
Date Posted: 2024-06-26
Job description
We are seeking a highly motivated and experienced professional to oversee the operational aspects of Tea Around Town in our newest operational location: Washington DC. In this role, you will be responsible for the Tea Around Town experience and play an important role in supporting organizational growth and ensuring seamless execution of business operations. The ideal candidate will be highly organized with exceptional attention to detail and a proven track record of creating great customer experiences.
Tea Around Town (
Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits.
Supervisor Responsibilities
Coordinate daily schedules and ensure appropriate coverage for staff
Coordinate and confirm daily catering orders
Communicate the food predictions to the caterer Monday/Wednesday/Friday
Ensure all materials needed for the day are sent with the Tea Bus operation
Provide relief where needed amongst staff
Maneuver to assist cover any call outs
Facilitate ticket scanning and customer boarding
Coaching and training as needed
Report any inventory/bus needs
Communicate daily operations in comprehensive reports
Communicate any challenges with the WDC Operations for support
Maintain a level of high standards to ensure a WOW experience
Experience
Previous experience in the hospitality or food service industry is preferred
Knowledge of culinary terminology and food preparation techniques is beneficial
Strong time management skills to prioritize tasks effectively
Excellent customer service skills to provide a positive dining experience for guests
Ability to work in a fast-paced environment while maintaining attention to detail
Experience with bussing tables and maintaining cleanliness in the dining area
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.