**Hybrid - 2 days a week onsite in Washington, DC.**

Our government client is looking for a Senior VOIP Engineer to join their team.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with the ability to obtain a Public Trust Clearance. We offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Pay Rate: $40.00 - $45.00/hr on W2

Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided pay range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Responsibilities of the Senior VOIP Engineer:

• Design, implement, and maintain VoIP and VTC systems to ensure seamless communication across the organization
• Gather requirements, assess needs, and develop solutions that align with business objectives
• Configure and troubleshoot VoIP and VTC hardware and software components
• Monitor system health and performance, proactively identifying and resolving issues
• Integrate VoIP and VTC systems with existing network infrastructure and communication tools
• Implement security measures to safeguard VoIP and VTC systems against unauthorized access and cyber threats
• Provide technical support and training to end-users, addressing inquiries and resolving technical issues promptly
• Stay up to date with industry trends and advancements in VoIP and VTC technologies
• Maintain accurate documentation of system configurations, processes, and troubleshooting steps
• Create and maintain knowledgebase articles for use in troubleshooting and resolving common issues
• Participate in on-call rotation for after-hours support and system maintenance

Requirements of the Senior VOIP Engineer:

• At least 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP
• Must have experience managing and integrating Voice services with WebEx and other VTC technologies
• Experience working with and configuring Polycom Virtual Servers and Endpoints
• Experience in planning, deploying, and managing VoIP and VTC systems in enterprise environments
• Experience with security practices and tools for securing VoIP and VTC systems
• Proficiency in configuring and troubleshooting VoIP and VTC hardware and software components
• Strong understanding of VoIP protocols (SIP, RTP) and VTC technologies
• Knowledge of Cisco call manager and Cisco Unity VM
• Knowledge of network concepts, including TCP/IP, VLANs, QoS, and routing
• Must have a CompTIA Network+ or relevant networking certifications
• Must have a Cisco CCNA Collaboration certification
• Should have relevant vendor-specific VoIP or VTC certifications

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ...@eliassen.com.

Job ID: 385240