Program Manager (CBP BI Required)

On-site Location: DC Metro Area

Clearance: CBP

Elder Research Inc. is a recognized leader in data science, machine learning and AI. We pride ourselves in our ability to find creative, cutting-edge solutions to real-world problems. We are looking for innovative and inquisitive self-starters who enjoy understanding a problem space and building fast, efficient, and tractable data infrastructure to deliver real value for our clients.

As the Program Manager, you will have responsibility for managing a large IDIQ contract and workforce providing strategic level assistance, consultation, recommendations, and support to Customs and Border Protection (CBP) Office of Trade (OT) in workforce and succession planning, data-driven strategy formulation and analytical support, and business transformation. As the Program Manager, you are the primary point of contact who has oversight of all task orders issued under the contract. Preference will be given to applicants whose experience is most predominant in the workforce and succession planning domains.

The successful applicant will have experience in many of the following activities:

* Conducting organizational studies and evaluations, designing systems and procedures, conducting work simplification and measurement studies, and preparing operations and procedures manuals to assist management in operating more efficiently and effectively.

* Conducting quantitative analyses of information affecting investment programs of public or private institutions.

* Examining budget estimates for completeness, accuracy, and conformance with procedures and regulations and analyzing budgeting and accounting reports.

* Conducting primary research regarding the workforce on the as-is or current state of the workforce and performing analysis of primary data sources.

* Conducting workforce gap analysis

* Identifying and recommending alignment of workforce requirements with strategic plans and annual operating plans.

* Compiling workforce profiles of KSAs needed to fill vacant positions.

* Developing succession planning strategies and establishing a framework to prepare the workforce for inevitable changes in the workforce

* Identifying and developing strategies for overcoming internal and external barriers to accomplishing strategic workforce goals.

* Developing workforce training, coaching, and mentoring programs.

* Evaluating the effectiveness of existing plans and processes.

* Developing resource allocation strategies and supporting implementation of a future state of financial management by applying rigorous analytical models and relevant metrics to produce comprehensive scenario analyses. Managing data pipelines to enable data analysis data visualization dashboards and reports in human, physical, or financial resources.

* Developing and maintaining economic benefit, financial management, and other operational assessment models and recommending model platforms (e.g., Tableau, Microsoft BI, or similar.)

* Overseeing or building and maintaining data visualization dashboards displaying data such as HR systems, financial management systems, workspace capacity, program management database systems, and manpower modeling.

* Designing, developing, and implementing strategies, techniques, and practices to attract, hire, develop, and retain talent.

* Developing performance management systems

Responsibilities include:

* Defining program goals, scope, deliverables, timelines, and resource requirements in collaboration with stakeholders.

* Collaborating closely with stakeholders to develop and execute comprehensive plans and strategies aligned with organizational objectives.

* Developing task order budgets and plans.

* Establishing governance structures, processes, and frameworks to ensure effective oversight and management of all program activities.

* Evaluating and assessing the programs strengths and weaknesses.

* Regularly meeting with OT and subordinate organizations to monitor progress, track milestones, and ensure timely delivery while maintaining quality standards.

* Leading change management efforts to ensure smooth transition and adoption of program deliverables within the organization.

* Documenting, reviewing, and ensuring that all quality and change control standards are met.

* Ensuring the optimal allocation of resources across different task orders to meet operational targets.

* Establishing key performance indicators and metrics to track contract staff performance and operational efficiency.

* Driving continuous improvement to enhance workforce management processes, optimize resource utilization, and improve overall operational effectiveness.

* Ensuring compliance with CBP and OT policies and regulations.

Qualifications:

* A Masters degree with over 10 years of experience.

* At least 5+ years of Program Management experience.

* Applicants with a CBP Background Investigation within the past 12 months are strongly preferred. Applicants with a Top Secret adjudicated within the past 12 months will also be considered.

* A PMP or similar certification is strongly preferred.

* Experience overseeing data science and analytic efforts preferred.

About Elder Research, Inc.

Elder Research is a growing consulting firm specializing in data (analytics, data science, AI and machine

learning), and related strategy and training. Our organization has over 25 years of experience and 100+

practitioners that have partnered with hundreds of organizations to achieve significant value through

innovative applications of data, analytics, and people-centered processes. We are tackling hard problems, big and small, where off-the-shelf solutions dont work or dont exist. To achieve success, we value humble, hardworking teammates with the ability to be flexible, think critically and experiment.

At Elder Research, youll be part of a fun, friendly, and supportive community where we need each other

to succeed, your point of view matters, and asking questions with a beginners mindset is applauded. In

keeping with our entrepreneurial spirit, we want candidates that are self-motivated with an innate

curiosity and strong team work ethic. We are constantly learning and offer teammates free access to a

wide range of learning opportunities including Elders own platform statistics.com and technical mentors

or sponsors. Broadening and deepening your technical and consulting skills both on the job and off is

something we are passionate about, and we pay you to do it.

To achieve success on defense, intelligence, and security work we frequently bring together the expertise

of decision-makers, analysts, agents, investigators, and even behavioral scientists. Our team enjoys great

variety in the type of work they do and exposure to a wide range of analytic techniques and tools.

Elder Research, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration

for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national

origin, or protected veteran status and will not be discriminated against on the basis of disability.