[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot systems and technical issues with clients; Help build new processes to improve customer experience; Prioritize and manage multiple conversation threads with dozens of customers simultaneously...Hiring Fast >>