Job Description

The Willard Center is an iconic, trophy asset located at the very heart of the nation s capital. Luxury hotel, retail, and office seamless combine creating a truly unique offering. With a deep history in Washington, DC and with ownership, The Willard Center is truly one-of-a-kind.

Carr Workplaces Property Management is synonymous with hospitality and is focused on enhancing every asset s offering to tenants. We strive to enrich the places where we work and gather in ways that ignite the human spirit. Through technology, service, and community, Carr Workplaces is truly a unique property manager.

Carr Workplaces represents ownership in managing The Willard Center s office building. We are looking for a Property Assistant to complete the management team onsite.

Duties:

• Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directly to vendors or maintenance staff. Follow up with the tenant to ensure satisfactory resolution of the issue.

• Work with manager to oversee and ensure that all areas of the property are well presented at all times (suites, day offices, conference rooms, caf , front desk, restrooms, and common areas).

• Work with vendors to ensure invoices are processed correctly, contracts are executed, and other coordination tasks as needed.

• Overall understanding of company policies and adaptation of new rollouts.

• Develop strong relationships with building asset management and building engineer and understanding building rules as it pertains to use of freight elevator, afterhours HVAC, visitor guest registration etc. Executing and enforcing building standards and rules.

• Oversite and administration of property share-drive.

• Tenant communications regarding operations as well as marketing initiatives.

• Strong understanding of locations offered within the CW portfolio; understanding of services and marketing initiatives available.

• More responsibilities, as necessary.

Core Competencies/Skill Sets:

• High standard of customer service excellence.
• Strong written and oral skills and excellent organizational skills.
• Ability to work under pressure and demonstrate flexibility. Willing to work before and/or after core hours to ensure the property runs smoothly/successfully.
• General knowledge of IT, and proficiency with Microsoft Office.
• Knowledge of telephone systems and other business equipment.

Education/Experience:

• Bachelor of Arts or Science or equivalent preferred.
• Minimum 1-3 years of experience of working within a business, brand, or profit center within the customer service industry.
• Coworking, hotel or property management experience is highly desirable.

Qualifications:
Qualifications

Education/Experience:

• Bachelor of Arts or Science or equivalent preferred.
• Minimum 1-3 years of experience of working within a business, brand, or profit center within the customer service industry.
• Coworking, hotel or property management experience is highly desirable.

Additional Information

At Carr Workplaces, we value our employees and believe in everyone s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.

The salary range for this position is $24.04 - $26.44 + incentive/bonus + benefits.

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only and do not include bonus, or incentives, if applicable. In addition to base salary, Carr America offers benefits. Learn more about the benefits at Carr Workplaces.