Bilingual Customer Service Representative *Spanish and English*, Vaco, Columbus, OH
Vaco -
Columbus, OH,
US
Bilingual Customer Service Representative *Spanish and English*
Date Posted: 2024-06-24
Job description
BILINGUAL CUSTOMER SERVICE REPRESENATIVE OPEN (Spanish & English)
Located in Hilliard, OH
Pay $19/hr
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
BILINGUAL CUSTOMER SERVICE REPRESENATIVE OPEN (Spanish & English)
Located in Hilliard, OH
Pay $19/hr
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers