Our hotels never sleep. So, we re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.A little taste of your day-to-day:Every day is different, but you ll mostly be:Processing payments including room charges, debit and credit, cash and cheques in accordance with established proceduresChecking guests in, out and managing any wake-up call requestsAnswering phones and dealing with overnight guest queriesRunning night audit property management systems or manual equivalentsPerforming other duties such as concierge services and special guest requestsWhat We need from you:Accounting and mathematics skills for accurate auditing and payment processingCash handling experience for counting and securing bank and processing cash paymentsComputer literacy, including familiarity with PMS softwareStrong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staffCustomer service experienceKnowledge of hotel operations, offers and the local areaWhat you can expect from us:We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you ll become part of our ever-growing global family.At IHG, we ve made a promise. As one of the world s leading hotel groups, we re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journey?Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.Making travel inspiring. It s what we do.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.