Cloud Operations and Customer Support Engineer, Junior, Abile Group, Springfield, VA
Abile Group -
Springfield, VA,
US
Cloud Operations and Customer Support Engineer, Junior
Date Posted: 2024-06-19
Job description
Abile Group has an exciting and challenging opportunity for a Cloud Operations and Customer Support Engineer, Junior on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission. The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally. Responsibilities Proactively manages and maintains cloud infrastructure, ensuring high availability and performance. Responds to and resolve customer issues, providing top-tier technical support and customer service. Collaborates with various engineering teams to support user consumption of...Support Engineer, Operations, Cloud, Engineer, Technical Support, Support, Technology