Customer Support Representative, Facilities Central, George Washington University, Washington, DC
George Washington University -
Washington, DC,
US
Customer Support Representative, Facilities Central
Date Posted: 2024-06-25
Job description
Facilities is a department under the Executive Vice President and Treasurers portfolio, manages and maintains GWs property and grounds on all three of GWs campuses. This includes housekeeping, routine and emergency maintenance, moving services, pest control, project management, life safety upkeep, HVAC repairs, grounds maintenance, and recycling/waste management. The Facilities Central Unit, part of the Service Delivery & Property Management Team, is the hub of Facilities Maintenance and Property Management. The Customer Support Representative, Facilities Central, is responsible for facilitating and responding to all maintenance service requests submitted by students, faculty, and staff 24/7. The Customer Support Representative, Facilities Central will utilize the Asset and Inventory Management System (AIMS) and Fix. It systems to provide quality customer service to Trades Workers in various Trades shops. This position reports to Manager, Facilities Central. Duties include but are ...Facilities, Support, Representative, Customer Service, Property Management, Project Management, Retail