Ticket Services Representative, George Washington University, Washington, DC
George Washington University -
Washington, DC,
US
Ticket Services Representative
Date Posted: 2024-06-16
Job description
The GW Athletics Ticket Representative is responsible for providing amazing service to patronsattending GW events. Responsibilities include: - Greet and welcome patrons as they enter the venue and sell tickets using Ticketmaster platform (TM 1 Sales). - Assist patrons who have issues with their tickets. - Answer questions and provide information in regards to ticket prices, seating, parking, and other generalinformation. - Assist with ticket scanning as patrons enter the venue. - Answer guest questions and provide a high level of customer service. - Maintain a positive, professional manner to other staff and patrons. Minimum Qualifications: Additional Required Licenses/ Certifications/ Posting Specific Minimum Qualifications: Preferred Qualifications: Positive, friendly attitude. Experience in customer service preferred. II. POSITION INFORMATION Campus Location: Foggy Bottom, Washington, D.C. College/ School/ Department: Athletics and Recreation Family Sub-Family Stream Level Full-Time...Representative, Ticket, Customer Service, Retail, Education