Job DescriptionInsight Global is seeking a Demand Response Dispatch Operator that is fully on-site in Baltimore, Maryland. In this position, the candidate will receive a 6--8-week training that will cover the daily reporting on energy usage that is imperative to be submitted every day. Through this training, the candidate will successfully be able to monitor and maintain dispatch logs, review ISO grid conditions and dispatch demand response programs effectively. The ideal candidate will be analytical, able to multi-task, and will have strong problem-solving skills. They will also possess strong communication and interpersonal relationship skills to be able to speak to clients during dispatch events as well as taking directive from Senior Dispatch Operator and other personnel. They will be communicating to clients through dispatch center email and through phone call. They will be able to efficiently navigate client issues or escalate the situation to the proper team member.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .Skills and RequirementsBachelor's Degree in a Business or Engineering related fieldMinimum one year of experience working in an office setting, this can include internship experienceProficient in Excel Experience in the energy or demand response nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ...@insightglobal.com.