As a Server at Pupatella, you will play a crucial role in creating an enjoyable dining experience for our guests. Your primary responsibilities will include:
- Guest Interaction: Greet and welcome guests promptly and answer any questions regarding our menu and specials.
- Order Taking: Accurately take food and beverage orders and enter them into the POS system.
- Service: Serve food and beverages to guests in a timely and professional manner.
- Knowledge: Maintain a thorough knowledge of the menu, including daily specials, and be able to make recommendations.
- Up-selling: Suggest additional items and inform guests of specials to enhance their dining experience.
- Cleanliness: Maintain a clean and organized work area, including tables, chairs, and service stations.
- Teamwork: Collaborate with kitchen and bar staff to ensure orders are prepared correctly and delivered promptly.
- Payment Processing: Handle guest payments.
- Problem Resolution: Address any guest concerns or complaints promptly and courteously, escalating to management when necessary.
Qualifications:
- Previous experience as a server in a fast-paced restaurant environment preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a team-oriented environment.
- Strong attention to detail and a commitment to providing outstanding guest services.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Must be at least 18-years-old.
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