Director, Credit Analytics & Strategy, Remitly, Arlington, VA
Remitly -
Arlington, VA,
US
Director, Credit Analytics & Strategy
Date Posted: 2024-06-11
Job description
Job Description:
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About the Role:
The Director of Credit will lead the credit and fraud risk management of our new lending products. You will directly report to the GM of Lending and be a critical part of the leadership team. This is a strategy, analytics and operations role involving planning, building, and executing cross functional initiatives across departments. This is a zero to one opportunity, creating Remitly's lending business from scratch! We need a leader with the start-up owner mentality that is willing to be hands on and do whatever it takes as we establish product market fit; yet also has the leadership experience and skills to scale with the very large business opportunity ahead of us.
This role is based in Arlington, VA (Washington DC metro area).
You Will:
Our Benefits:
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About the Role:
The Director of Credit will lead the credit and fraud risk management of our new lending products. You will directly report to the GM of Lending and be a critical part of the leadership team. This is a strategy, analytics and operations role involving planning, building, and executing cross functional initiatives across departments. This is a zero to one opportunity, creating Remitly's lending business from scratch! We need a leader with the start-up owner mentality that is willing to be hands on and do whatever it takes as we establish product market fit; yet also has the leadership experience and skills to scale with the very large business opportunity ahead of us.
This role is based in Arlington, VA (Washington DC metro area).
You Will:
- Be accountable for the credit and fraud risk management and ensuring economic viability of our lending products, and maximizing integrated lifetime Remitly value of our customers
- Establish the LTV / NPV / P&L modeling for our new products; define and align the organization on the target performance KPIs, financial & risk constraints for our these new products
- Own the multi-year learning agenda, roadmap, as well as the credit & modeling infrastructure to achieve these objectives & constraints
- Own the definition of credit policies & terms, as well as pricing structures & ranges for our new product development & exploration efforts, working closely with Product Strategy, Engineering, Legal and Compliance, as well as external bank partners & technology providers:
- Open-ended line and closed end loan structures
- Pricing structures including membership fees, fixed fee rates, APRs
- Payment frequency, terms, allocations
- Delinquency & loss recognition
- Define and deliver the credit and fraud policies across customer acquisitions and customer management, including all necessary components:
- Internal and external data source exploration and evaluation
- Foundational and other testing to enable development & optimization of our credit and fraud policies
- ML risk prediction and valuation models, rules, customer segmentation, eligibility, pricing & other credit terms assignment
- Work closely with Legal, Compliance, Accounting and Treasury teams to establish the necessary licenses, funding sources, accounting policies to enable the business to scale
- Establish the forecasting and monitoring of new customer and existing portfolio performance to ensure we deliver on our goals and drive continued improvement in performance
- Build and lead a high performing team of analysts, data scientists and product managers that will own credit and fraud risk management end to end, from strategic ideation, evaluation & definition of detailed intent requirements to execution & monitoring of these credit and fraud strategies
- 10+ years of professional experience in analytics & strategy roles, with 5+ years at a top tier firm with heavy analytics focus, e.g. Capital One, McKinsey, etc.
- 5+ years of professional experience leading strategy and credit risk management for credit products; preferably including leading acquisition stage underwriting in Subprime & New to Credit unsecured products
- 5+ years of professional experience managing analyst teams
- Some experience in a startup or having worked on 0 to 1 initiatives
- Deep expertise in credit product performance dynamics and economics, with a proven track record in managing economic contribution of credit products and owning valuations, decision frameworks and credit strategies
- Experience leading model development (or being the key business customer & user) for machine learning models used in underwriting, pricing, marketing decisions
- Experience leading product management (or being the key business customer) for technology / engineering investments
- Experience developing a vision and roadmap, communicating and getting buy-in on this vision across all levels and functions in the organization
- Experience establishing decision frameworks and making intellectually & analytically rigorous decisions balancing quantitative and qualitative considerations (risk vs. returns, speed vs. risk management, customer experience, operations / reputation / legal / compliance risks)
- Bachelor's or master's degree
Our Benefits:
- Flexible paid time off
- Health, dental, and vision benefits + 401k plan with company matching
- Paid parental, medical, military and family care leave.
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and corridor travel benefits
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.