Workday Product Manager, Cynet Systems, Baltimore, MD
Cynet Systems -
Baltimore, MD,
US
Workday Product Manager
Date Posted: 2024-06-11
Job description
Job Description:
Pay Range: $90hr - $115hr
Pay Range: $90hr - $115hr
- ct with transparency and integrity.
- Provide both strategic and tactical leadership.
- void siloes and demonstrate a commitment to solving the problems and challenges that impact Client in a unified manner.
- Lead highly skilled professionals in a fast-paced environment with an emphasis on timely and quality service delivery.
- Provide thoughtful and constructive oversight guided by the strategic priorities, mission, vision and values of Client.
- Utilize expertise to continuously improve Client as a whole and better serve the Client community.
- Consistently work to streamline, increase efficiency and provide frictionless interactions for our customers.
- IT Manager - Workday Product Manager responsibilities may include but are not limited to:
- Initial Workday Project Deployment.
- Member of the leadership team driving the successful, on time, on budget implementation of Workday Product management.
- Facilitate relationships with agencies leadership, subject matter experts, and readiness coordinators.
- Establish the support organization and governance for Workday to include the staffing tiers of support such as employee self-service, help desk, functional product leads, and escalations.
- Establish the functional leads across the core departments who will serve as the administrators of the Workday configuration Product Enablement.
- Uphold and evolve the vision for Client implementation of Workday as an ERP solution that enables our guiding principles of simplification, standardization, and transformation.
- Develop a roadmap of Workday products and features to be deployed to realize the vision.
- Manage ongoing enhancements to the Workday product ensuring that the functional administrators are communicating cross-functionally and testing the value and impact of proposed modifications.
- Facilitate the change control process using a weekly release schedule to move changes into production.
- Establish appropriate signoff and communication of changes based on the amount of change to the operations of the city.
- Track metrics on Workday usage across the city, identifying areas where usage is not optimal.
- Engage stakeholders to understand day to day use of Workday.
- Incorporate stakeholder input in building the product roadmap and training plans.
- lign business processes across the various agencies in the city and incorporate Workday standard business process to achieve efficient operations.
- Work through appropriate channels to ensure Citys Administrative manual and policies are updated as related to Workday Processes.
- Oversee training content development and delivery.
- Develop Citys ERP website to communicate updates and house the training content.
- Work through appropriate channels to ensure Citys Administrative manual and policies are updated as related to Workday Processes.
- Technical Integration.
- Integrate vendors and agencies.
- Develop and maintain standard for integrations and reports.
- Facilitate the change control process using a weekly release schedule to move changes into production.
- Establish appropriate signoff and communication of changes based on the amount of change to the operations of the city.
- Engage with peer organizations who have deployed Workday to share best practices.
- Identify opportunities for and encourage functional leads to establish relationships across Functional Workstreams and across Agencies.
- Own relationship with Workday sales and the Workday customer success team to identify new opportunities for the Workday products in the City.
- Bachelor of Science degree in Information Technology Management, Computer Science, Computer Engineering or a related discipline from an accredited college or university.
- Seven years of related experience; including.
- Three years of supervisory responsibilities as disciplining, evaluating the performance of and recommending the hiring, firing, and promoting of subordinate employees.
- Excellent verbal and written communication skills.
- Managing projects in diverse subject areas with the ability to quickly climb the learning curve in new subject areas.
- Managing software vendors and implementation service providers.
- Previous IT experience in government is preferred.
- Equivalencies: An equivalent combination of education and experience.
- Non-supervisory experience or education may not be substituted for the required supervisory experience.
- Knowledge of up-to-date technology strategies and resources.
- Knowledge of technology management and current technology.
- Knowledge of effective data center management.
- Knowledge of budget development.
- Knowledge of strategic planning for technology.
- Knowledge of quality management standards and processes.
- Knowledge of forecasting technology requirements.
- bility to conduct systems audits for technology.
- bility to research and implement technological solutions.
- bility to solve technology problems.