Lead Engineer - Federal, Lumen Technologies, Herndon, VA
Lumen Technologies -
Herndon, VA,
US
Lead Engineer - Federal
Date Posted: 2024-06-17
Job description
The Lead Engineer position will require both technical expertise and project management competency. Will be located at a Government location. The Main Responsibilities. Provide on-site support for Government NOC M-F, (0600 -1200)Provide necessary coordination, support and technical assistance to the Customer NOC to enable situational awareness of all customer services within Lumen. The engineer will serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events, incident response by identifying which Lumen transport circuits are impacted by an event. Attend daily Government meetings and provide information on maintenance activities and impact on the Government Network. Provide NOC support to apply Lumen transport expertise to ensure trouble ticket accuracy. Develop strong relationships with colleagues and stakeholders to enhance teamwork, trust and transparency. Experience in analyzing problems to determine root cause and implementation of co...Engineer, Lead, Government, Business Services