The University System of Maryland is comprised of twelve (12) higher education institutions and three (3) regional centers. Five (6) of our institutions have formed a consortium (the Maryland Connect Workday Consortium) to leverage the Workday ERP for their Human Resources and Finance functions.

Under the direction of the Workday Technical Manager, the Workday Integrations Lead will oversee the Maryland Connect Workday Consortium's Integrations team by managing, designing, configuring, deploying, and maintaining integrations to and from Workday.

POSITION DUTIES AND RESPONSIBILITIES:

Service Operations and Customer Support:

• Leads and manages the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday.
• Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
• Assists with integration development, testing, and validation.
• Identifies opportunities to improve processes and procedures and coordinates with functional teams (e.g., finance, payroll, human resources, Adaptive planning) to ensure proper support and sustainment.

• Supports planning activities on implementation projects with the goal of identifying configuration, data, and system requirements to support future state processes.
• Serves as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery. Serves as a subject matter expert on the Workday integration framework.
• Collaborates across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.

• Manages and develops the Workday integrations team, including performance management and development, daily supervision, task assignment, and oversight.
• Provides guidance on integration best practices, setting integration development guidelines and standard practices.
• Participates in design sessions that impact crossover functionality and business needs.
• Proactively communicates with leadership, ensuring alignment and collaboration.

• Hands-on Workday integration experience with good communication skills.
• 2 years of IT experience in technical analysis, design, and implementation.
• 2 years of hands-on experience with Workday integrations in a post-production environment.
• Experience with Web Services.
• Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad).

• Detailed understanding of Workday concepts and general module functionality.
• Understanding of basic database architecture, tables, functional interactions.
• Ability to recognize and understand impacts to downstream systems.
• Strong program/project management knowledge and skills, including ability to rapidly assess risk and identify/resolve issues.
• Demonstrated ability to coordinate a high level of activity under various conditions and constraints.
• Good interpersonal skills, including relationship and conflict management.
• Ability to work in a team-oriented, collaborative environment.
• Understanding of IT Change Management practices.
• Working knowledge of Workday financial and or HR systems.

• Experience in a Higher Ed environment.
• Workday implementation experience.

• Paid Leave: 22 days of annual leave, 15 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave

• Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts.
• Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA.
• Life Insurance: Optional term life and AD&D benefits through MetLife.
• Tuition Benefits: Tuition remission for employees and their families.
• Training & Development: Free professional development conferences and unlimited LinkedIn Learning access.
• Credit Union Access: Membership eligibility for SECU, Maryland's largest credit union.
• Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services.