AV Field Engineer, New Era Technology, Columbus, OH
New Era Technology -
N/A
Columbus, OH,
US
N/A
AV Field Engineer
Date Posted: 2024-06-22
Job description
Great Benefits
Medical
Dental
Vision
401K with a match
28 paid days off including company holidays
5 different Flexible Spending account options
New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.
We are looking for team members to contribute to and deliver our mission: "To deliver and support technology solutions that securely connect people, places, and information." New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.
Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.
New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.
We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.
PRIMARY DUTIES:
Reviews system, floorplan, and RCP shop drawings
Provides technical support to technicians on-site (as needed).
Assists project managers in technical review of jobsites throughout job lifecycle (as needed)
Delivers technical presentations and training
Assist in mentoring and training existing field technicians and new hires. This includes as-needed jobsite training and scheduled training events.
Responds to technical questions and objections as well as business concerns.
Will assist in providing technical services to clients relating to use, operation, and maintenance of equipment.
May be called upon to assist in design and estimating of AV or Pro Audio systems on an as-needed basis.
Responsible for final commissioning and quality control of Audio, Video, and Control systems
Ability to make and authorize design changes to engineered systems.
COMPETENCY:
Excellent verbal, written, and interpersonal skills, including the ability to communicate at both technical and non-technical levels.
Strong understanding of IP networking
Strong understanding of AV system functionality and design principles.
Expertise in standard tools, concepts, and practices within the AV industry (including but not limited to): proper speaker and amplifier selection, impedance measurement, EDID management, rack building and dressing, rigging techniques and principles, soldering, etc.
Strong understanding of modern unified communications software and hardware integration
Strong understanding and application of control system design (Crestron / Extron / Q-SYS)
Experience configuring and programming Audio DSPs from various manufacturers (Biamp / QSC / BSS)
Experience in Broadcast Video, IP Video, Fire Alarm, or CCTV a plus
EXPERIENCE REQUIRED:
5-7 years field experience installing, programming, and troubleshooting professional AV and Pro Audio Systems
MS Office - ability to proficiently use Excel, Outlook, and Word
Bluebeam experience a plus
Experience Designing / Engineering low voltage systems a plus
QUALIFICATIONS:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED EDUCATION:
AVIXA CTS Required; CTS-I Preferred
LANGUAGE SKILLS: Fluent English
WORK ENVIRONMENT: Field / Office Hybrid
EXPECTED HOURS OF WORK: 40 Hours/Week
TRAVEL:
While travel is not a regular part of this position, it may be necessary to visit certain out-
of-town jobsites or attend certain conferences and training classes where overnight