Collaboration Engineer, Presidio Government Solutions LLC, Reston, VA
Presidio Government Solutions LLC -
N/A
Reston, VA,
US
N/A
Collaboration Engineer
Date Posted: 2024-06-22
Job description
Exempt/Non-Exempt Exempt
Full-Time/Part-Time Full-Time
Location VA-Reston-Sunset Hills Rd
Description
Position Title: Collaboration Engineer
Location: Hybrid/Reston-VA
Schedule: Full Time
FMLA Classification: Exempt
Salary Range: $115k - $130k
Travel Requirements: 15-25%
At Presidio Federal, Our People are Our Business!
Presidio Federal, a wholly owned subsidiary of Presidio, is a mid-tier integrator that is exclusively focused on federal government. Joining Presidio Federal means that you'll enjoy the opportunity of working for a small and agile company driven by supporting our federal customers. At Presidio Federal, we know that it's our people that make the connections happen.
We work with large prime contractors as well as small businesses to become a sort of "easy button" for our customers and partners. Now is an exciting time to join our team of creative collaborators who enable the business of government as they modernize technologies in the years to come! You can learn more at
The Role:
The Collaboration Engineer is responsible for learning and understanding the technical requirements of Collaboration projects, including VoIP, Video, Presence, Contact Center, and Collaborative Applications. They will work closely with Senior Collaboration Engineers to grasp project processes, lifecycles, and documentation, with a focus on precise execution and participation in process improvement.
Key Duties and Responsibilities:
Obtain and maintain manufacturer certifications in alignment with organizational and personal objectives, defined with the assistance of the Team Lead.
Receive and execute tasks provided by Senior Collaboration Engineers, updating necessary documentation, and undergoing review by SCEs.
Stay updated on technology trends, customer needs, and market demand.
Learn specialized skills such as routing, switching, site surveys, video endpoints, QoS, Core Unified Communications, Enterprise Content Management, Presence, and/or Customer contact applications.
Contribute to a well-organized team environment based on values including Ownership, Business Comprehension, Dependability, and Professionalism.
Develop an understanding of customer environments (technical and political) and escalate issues to the CE Team Lead when appropriate.
Participate in modifying and continually improving professional services project documentation and implementation processes.
Implement project processes and documentation effectively.
Troubleshoot integrated technology issues and maintain accurate records.
Maintain professionalism and uphold Presidio's standards of service for customers.
Complete assigned duties and tasks.
Train junior engineers and participate in peer discussions on how to be a better collaboration engineer.
Actively takes part in proposal efforts as necessary or defined by management.
Position Requirements
Required Knowledge, Skills, and Abilities:
Minimum of 5 years working in the Unified Communications industry.
Desired entry-level industry certifications including CCNA, Microsoft Teams certification, CCNP Collaboration preferred.
Excellent communication and documentation skills.
Proficiency in using Word, Excel, and Visio.
Secret or Public Trust security clearance preferred.
Must be clearable to work in the US Government or hold clearance when applicable.
Why You Should Join Us:
At Presidio Federal, we understand that "on-paper" benefits are just as important as the company culture and the core values that we stand by. We are proud to offer a comprehensive benefits package, company matched retirement, and an excellent work-life balance.
Some of our benefits include:
Excellent Work-Life Balance
Unlimited Paid Time Off
Potential to Work from Home
Comprehensive Healthcare, Dental, and Vision Insurance Packages
401k Plan with Company Match
Company Funded/Sponsored Short-Term and Long-Term Disability
Tuition Reimbursement for Qualified Education
Plenty of Paid Holidays
Flexible Spending Plans
Presidio Federal is an Equal Opportunity / Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
US Citizenship Required. Must be able to obtain a Secret United States Government Security Clearance.
To read more about discrimination protections under Federal Law, please visit: (Get Acrobat Reader)
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.