Busy Internal Medicine office located in Germantown, MD is looking for a Medical Office Front Desk Receptionist/Office Assistant to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Enter patient demographics and insurance information into billing software
Insurance eligibility check and collecting copays and balances
Entering charges into Medical Billing software
Preauthorization approvals
Perform other clerical receptionist duties such as filing, photocopying, faxing
Skills
Proven work experience as a Medical Office Receptionist, Front Office Representative, Office Assistant or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Primary care physician office experience is a plus
EMR and Medical Billing software is a plus
Fresh high school graduates and college students are welcome to apply
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