NURSING (EA-NURS-IUEAA)

Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor's degrees and selected master's degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options.

Indiana University East values a diversity of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students. The campus is dedicated to being a strong partner in enhancing the educational, cultural, and economic development of the region it serves through community and civic engagement.

The Director of Student Services will be responsible for directing a comprehensive undergraduate academic and career advising and student success program in the School of Nursing and Health Sciences (SONHS). These services include new student orientation, academic advising, career advising, recruitment, School of Nursing and Health Sciences admissions, BSN mentoring programming, and compliance with campus and school policies and standards.

Department-Specific Responsibilities

• Directs a comprehensive undergraduate academic and career advising program in the School of Nursing and Health Sciences, including health science programs as developed.
• Responsible for student success programming, which includes developing and facilitating success initiatives for undergraduate pre-BSN and BSN students.
• Responsible for supervising advising staff, and coordinates and directs advising activities of professional staff members (one full time employee) in the school.
• External relationship building.
• Oversees Nursing and Health Science program recruiting and represent the School in recruiting events.
• Collaborates with staff, campus community, and healthcare partners regarding recruitment initiatives.
• Directs School of Nursing and Health Sciences admissions processes.
• Collaborates with SONHS faculty and staff, IU East campus and university departments and local, state, and professional organizations.
• Develops and facilitates faculty advisor training.
• Serves as primary contact for campus offices regarding student advising and student service related issues.
• Makes recommendations to faculty committees/ and or Dean for policy changes and implementation regarding advising, admissions, and student issues.
• Participates as an ad hoc member of the School of Nursing and Health Sciences Admissions, Progression and Graduation Committee.
• Creates, maintains, and distributes resources.
• Performs other duties incidental to the work herein described and as assigned by the Dean of the School of Nursing and Health Sciences.

General Responsibilities

• Provides highest level of operational leadership and coordination of assigned staff members to define student services methodologies and standards.
• Provides direction and guidance on high priority student services projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase student services initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of student services resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams.
• May coordinate large-scale student services projects with wide audiences in support of academic, wellness, inclusion, and safety initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up-to-date on new industry student services standards, technologies, policies, and procedures.
• Responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other student services leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees.
• Serves on various university committees, communities of practice, and task forces related to student services.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

• Bachelor's degree in law, public health, public affairs, counseling, social work, or related field.

• Master's degree in higher education student affairs or related field.

WORK EXPERIENCE

• 4 years in student services, higher education student affairs, or related field.
• 1 year of management experience in relevant field.

SKILLS

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrates excellent judgment and decision making skills.
• Effective conflict management skills.
• Builds and manages effective teams.
• Ability to influence internal and/or external constituents.
• Demonstrated ability to maintain confidential information.
• Demonstrated customer service skills.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Commitment to working with people from diverse backgrounds and commitment to cultural competency.
• Ability to build strong partnerships with students and other university departments.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University East Campus.

Richmond, Indiana.

$49,836.80 - $58,939.00 per year.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at

or by visiting IUPD.

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