Subject Matter Expert :: Washington, DC, Ark Solutions, Washington, DC
Ark Solutions -
Washington, DC,
US
Subject Matter Expert :: Washington, DC
Date Posted: 2024-06-14
Job description
Ark Solutions Inc is looking for Subject Matter Expert!
Position: Subject Matter Expert
Location: Washington, DC
Duration: 18 Months and possibility of extension
Description:
Required Skills:
Required Experience Level:
Minimum 10 years or more experience in business, technical and systems solutioning.
Required Educational Requirements:
A Bachelor's degree from an accredited College/University in the related IT field.
NOTE: Four (4) years additional relevant experience required in lieu of a degree.
Position: Subject Matter Expert
Location: Washington, DC
Duration: 18 Months and possibility of extension
Description:
Required Skills:
- Expert knowledge of the ATS applications including but not limited to Postal One, US Government Client Ship, eVS, eInduction, Labeling List, CIN Codes, CFR Contracts Systems, Incentive Systems, Accounting Systems, Informed Delivery, Informed Visibility and all sub systems and micro systems associated to these applications.
- Expert knowledge of Enterprise Systems including Application Tech Systems, and Other Interfacing systems.
- Responsible for providing management support as needed.
- Train new resources (Postal/ non-Postal) Lead Daily team huddles.
- Prepare any supporting documents such as Pub 199 but not limited to just that document.
- Be able to take projects from assignment to completion.
- Supports management team's efforts in change management.
- Experience providing support related to mailer questions, calls, documentation, technical specification reviews/updates and attend any meetings with mailers and customers. This includes but not limited to PEEC, MTAC, Work Groups, User Groups, and Mailer CAT calls.
- Experience creating and/or updating mailer documents to include but not limited to Release Overview and Release Notes.
- Experience troubleshooting Mailer Issues.
- Experience answering mailers questions
- Support for any non-price change work as well.
- Expert knowledge of Domestic Mail rules and International Mail rules.
- Expert knowledge of Mail.dat, Mail.XML, ICR, Shipping Services File, US Government Client API, Enterprise Interfaces.
- Expert knowledge of mailing and shipping specifications used to integrate mailers software and internal US Government Client systems.
- Liaison between business stakeholders and development teams in flushing out requirement details.
- Create solutions impacting customer experience, revenue, and cost avoidance.
- Identify risks or technical issues with associated recommendations and proposed contingency.
Required Experience Level:
Minimum 10 years or more experience in business, technical and systems solutioning.
Required Educational Requirements:
A Bachelor's degree from an accredited College/University in the related IT field.
NOTE: Four (4) years additional relevant experience required in lieu of a degree.