Job description
The Lead Fire Alarm Technician supervises Fire Alarm system upgrades and installations, serves as technical advisor on systems programming, configuration and troubleshooting. Duties and Responsibilities: * Perform testing and inspection of fire alarm systems per NFPA and local code standards, noting existing and potential deficiencies; * Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components; * Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs; * Prepare accurate and timely inspection and service reports * Determine materials needed for repairs and order them; * Develop and maintain relationships with building owners, building managers, and other customer representatives; * Perform all duties required to successfully complete projects within estimate and according to specifications; * Respond to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance; * Read blueprints and drawings; * Maintaininventory; * Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MCDean. Tools / Software Applications: * MS Office Suite of products * SharePoint * Calculations - Battery Sizing, Voltage Drop * Silent Knight FA programming software * Keypad programming for various FA Systems * Bluebeam Required Education and Experience: * 10 years of experience in Fire Alarm or * 2 years technology degree and 8 years of experience in Fire Alarm * High School Diploma (required) * C learable US Citizen with ability to obtain & maintain HSPD & Secret, preferred HSPD-12 & Secret Active Certifications: * NICETInspectionandTestingofWater-BasedSystemsII * ICC/NAFED Certified Portable Fire Extinguisher Technician (or equivalent certification) * Any other NICET certification is a plus Other Qualifications: * Above average level of attention to detail and professional work ethic. * Commitment to excellence and a high quality of work. * Ability to function in a controlled, effective manner under stress. * High level of customer service. * Strong desire to continuously increase your skill set and take on more responsibility. * Above average communication skills with customers, other field personnel, office staff and sub-contractors * Excellent decision-making skills. * Strong leadership skills We offer an excellent benefits package including: * A competitive salary * Medical, dental, vision, life, and disability insurance * Paid-time off * Tuition reimbursement * 401k Retirement Plan * Military Reserve pay offset * Paid maternity leave Pay range: $46 - $56 Physical and Personal Requirements * Lift at least 100 pounds at one time and 60 pounds for an extended period. * Relocate a 12-foot stepladder without assistance. * Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders. * Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis. * Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English. * May use a standard ladder without exceeding the weight limit while carrying tools. * Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. * Apply general rules to specific problems to produce answers that make sense. * Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). * See details at close range (within a few feet of the observer). * Listen to and understand information and ideas presented through spoken words and sentences. * Work overtime as directed by supervisor. * Must be willing to work on M.C. Dean, Inc. projects anywhere. * Must be able to pass a background check. * Must be able to pass random drug screening. * Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement. * Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment. * Advanced troubleshooting including researching online, system manuals to resolve problems. * Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.