SCD Information Technology is seeking a skilled System Administrator 1 to join our team in Laurel, MD.

Job Description:

• Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues
• Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request
• Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor
• Fix various computer issues relating to sound, scanning, mice, keyboards, thumb drives, monitors, printing, and network connectivity on a daily basis
• Monitor help desk submissions, triage, and address
• Image computers using an external hard drive or imaging platform such as Clonezilla for Windows systems.
• Assist Instructors in using application software
• Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware
• Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building
• Restore files and directories from backup

• TS/SCI with FULL SCOPE POLY
• Security+ (Sec+) certification
• At least 3 years of IT experience providing desktop support

• Working knowledge of Microsoft Windows 11 and Server 2019
• Must have familiarity with Nessus, Tenable Security Center, Trellix, and BigFix applications
• Must have good understanding of server-based licensing and ability to install approved software packages
• Working knowledge of peripheral setup, configuration, and driver maintenance
• Customer service mindset

• An established, family-owned and operated company that cares about your continued career growth and happiness.
• Opportunities for advancement.
• Work/life balance.
• 100% company-paid Health, Dental and Vision insurance for you and qualifying dependents.
• 100% company-paid group life insurance ($50,000).
• 100% company-paid short-term disability.
• 100% company paid long-term disability.
• HSA (Health Savings Account)- Company contributes $500 annually to your account.
• 401(k) Profit Sharing Plan with an annual discretionary company match.
• Generous Paid Time Off and Holiday Leave
• Education and Tuition reimbursement - up to $5,000 per year.