Shift times: EST
- (3) 8-5
- (1) 9-6
Each opening should work at least 1 or 2 Saturdays 8am to 1pm and flex the time during the week.
Call Center experience
Ability to work independently
Must have a desire to educate and assist troubled customers
Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
Strong negotiation skills
Ability to understand complex processes
Must be able to easily adapt to change and embrace continuous improvement
Must be goal-oriented and self-motivated
Must be comfortable using a computer and keyboard
Working knowledge of consumer and collection law
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
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