Host/Hostess, IHOP, Towson, MD
IHOP -
Towson, MD,
US
Host/Hostess
Date Posted: 2024-06-18
Job description
Description
As a Host/Hostess you'll ensure each customer has a wonderful experience dining with us! You will greet (both arriving and departing) and seat all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.
Duties and Responsibilities:
Company Information
Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant - a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
As a Host/Hostess you'll ensure each customer has a wonderful experience dining with us! You will greet (both arriving and departing) and seat all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.
Duties and Responsibilities:
- Greet customers as soon as they walk through the door
- Provide patrons with accurate wait time estimates during busy periods
- Maintain a neat, organized front-of-house environment
- Seat guests and take initial drink orders as needed to ensure ideal speed of service
- Assist with opening/closing tasks and side work as needed
- Learn food and beverage menu
- Rotate seating between different stations to ensure even workloads for waitstaff
- Answer phones and schedule reservations with large parties
- Flexible scheduling
- Competitive wages negotiable depending experience
- Opportunities for growth within the company
- Team Atmosphere
- Communicate in a friendly and courteous manner to guests & employees.
- Maintains a clean and safe work area.
- Performs daily, weekly, and monthly cleaning tasks assigned by management.
Company Information
Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant - a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.