Job Location: Springfield, VA on-site with Customer
Job Description:
This position will be responsible for the availability, performance, monitoring, and incident response of our SaaS offerings within L3Harris's Autonomous Intelligence Solutions (AIS) group. The role scope includes implementing operational improvements in availability, latency, performance, efficiency, change management, monitoring, incident response, patch management and capacity. This position is hands-on, requiring the ability to provide first level system and network support and problem resolution identification. A combination of technical skills, problem-solving abilities, and a proactive mindset are crucial for success in this role.
Participate in a development team that uses agile methodologies combined with mature software practices and a technology-supported development infrastructure
Support activities involving networking, firewalls, and security groups
Leverage cloud architecture and apply site reliability principles to support SaaS systems
Drive security and compliance aspects for services in accordance with government customer compliance requirements (i.e. NIST RMF)
Full-stack troubleshooting skills across network, application, security, Identity, OS, Containers, on-prem, and distributed services layers
Qualifications:
Top Secret Clearance
Bachelor's degree in computer science, software engineering, information technologies with 9 years of experience; or 7+ years relevant experience with a Graduate Degree. In lieu of a degree, minimum of 13 years of prior related experience in a STEM function.