5052 ITSM Test Engineer/CACI with Security Clearance, Gridiron IT Solutions, Washington, DC
Gridiron IT Solutions -
Washington, DC,
US
5052 ITSM Test Engineer/CACI with Security Clearance
Date Posted: 2024-06-16
Job description
Gridiron IT is looking for a Test Engineer
MUST have an Active Secret clearance
100% Remote
Supporting our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, Gridiron IT will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations.
The Software Tester will be responsible for establishing an automated framework for project integration, patch releases, and architectural design. Candidate will be expected to create, deliver, and maintain an overall test plan and test scenarios to include the methodology, approach, techniques, types of tests to be performed, and plan for conducting unit/component testing, integration testing, regression testing, performance testing, and user acceptance testing for all new integration and/or design projects. What You ll Get to Do:
Execute unit/component test procedures for all project components, create and execute integration test procedures, execute regression tests, coordinate and execute user acceptance testing, and create and execute performance tests. Components include applications, modules not part of an application, user interfaces.
-Conduct component integration testing, which should include such items as performance and throughput benchmarking, fault tolerance, interface compliance, and functional completeness
-Support current production system break/fix and enhancement efforts to include requirements review, test formulation, test scenario preparation, test execution, and test summary preparation
-Document and analyze test results, produce status reports, and assist with the defect management process
-Ability to perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality
-Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications and migration plans
-Accurately estimate testing efforts for project planning and tracking and provide input to project(s) master schedule
-Collect and report testing results to the architecture team and stakeholders on a regular basis
-Monitor defects so that they progress a timely manner and adhere to the defect tracking process/standards and ensure they are adequately retested when fixed
-Run performance benchmarks, conduct performance tuning and building capacity planning models
-Identify potential testing or work product improvement.
-Provide informal demonstrations to staff and customers in conjunction with efforts
-Provide data re-processing testing and validation metrics
-Document and track defects and change requests; provide input to and participate in the CCB process; capture and report defect metrics
-Drive and implement automation process improvement items You ll Bring These Qualifications:
Experience with ServiceNow
Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune
Experience with PowerShell scripting
Package tests into suites for smoke/regression test execution
Strong ServiceNow platform knowledge
Experience testing in multiple ITSM modules.
Manual ServiceNow testing
Experience setting up test environments, executing test cases, and tracking defects
Working experience with component, application, integration, and performance testing procedures and criteria
Working experience in defining acceptance criteria and coordinating and executing acceptance testing
Working experience in requirements traceability
Working experience with creating and executing test plans and procedures and documenting the expected and actual results
Experience working with multiple teams and coordinating automation testing efforts for various integration projects
Demonstrated initiative and ability to start, develop, and complete short and long term projects
Demonstrates accuracy and thoroughness in the implementation of project specifications and design requirements
Active DoD Secret Clearance
10+ Years of relevant experience (Bachelor s Degree in relevant field may be substituted for 5 years of relevant experience; Master s Degree in related field may be substituted for bachelor s degree and 3 years relevant experience). These Qualifications Would be Nice to Have:
Experience with relational databases (e.g., Microsoft SQL).
Experience using ServiceNow Automated Test Framework (ATF)
Ability to define and configure test automation using ServiceNow ATF
Monitoring, fixing issues and maintaining ATF tests
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Experience with utilizing Angular.JS, JavaScript, SQL and related technologies.
Experience with ServiceNow client and server-side JavaScript and ServiceNow APIs.
ServiceNow Certified System Administrator (CSA) certification or ability to obtain a CSA certification.
Certified Implementation Specialist (ITSM, ITIL, CSM, or similar). Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Gridiron IT is a Women Owned Small Business (WOSB) company specializing in IT Infrastructure, Cyber & Cloud Security, Software Development, and Enterprise Support. Gridiron is an Inc. 5000 2022 recipient and Washington Business Journal Fastest Growing Companies in the Greater Washington Area for 2022. Gridiron offers a competitive benefits package to include medical, dental, vision, 401(k), life insurance, disability insurance, and pet insurance.
MUST have an Active Secret clearance
100% Remote
Supporting our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, Gridiron IT will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations.
The Software Tester will be responsible for establishing an automated framework for project integration, patch releases, and architectural design. Candidate will be expected to create, deliver, and maintain an overall test plan and test scenarios to include the methodology, approach, techniques, types of tests to be performed, and plan for conducting unit/component testing, integration testing, regression testing, performance testing, and user acceptance testing for all new integration and/or design projects. What You ll Get to Do:
Execute unit/component test procedures for all project components, create and execute integration test procedures, execute regression tests, coordinate and execute user acceptance testing, and create and execute performance tests. Components include applications, modules not part of an application, user interfaces.
-Conduct component integration testing, which should include such items as performance and throughput benchmarking, fault tolerance, interface compliance, and functional completeness
-Support current production system break/fix and enhancement efforts to include requirements review, test formulation, test scenario preparation, test execution, and test summary preparation
-Document and analyze test results, produce status reports, and assist with the defect management process
-Ability to perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality
-Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications and migration plans
-Accurately estimate testing efforts for project planning and tracking and provide input to project(s) master schedule
-Collect and report testing results to the architecture team and stakeholders on a regular basis
-Monitor defects so that they progress a timely manner and adhere to the defect tracking process/standards and ensure they are adequately retested when fixed
-Run performance benchmarks, conduct performance tuning and building capacity planning models
-Identify potential testing or work product improvement.
-Provide informal demonstrations to staff and customers in conjunction with efforts
-Provide data re-processing testing and validation metrics
-Document and track defects and change requests; provide input to and participate in the CCB process; capture and report defect metrics
-Drive and implement automation process improvement items You ll Bring These Qualifications:
Experience with ServiceNow
Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune
Experience with PowerShell scripting
Package tests into suites for smoke/regression test execution
Strong ServiceNow platform knowledge
Experience testing in multiple ITSM modules.
Manual ServiceNow testing
Experience setting up test environments, executing test cases, and tracking defects
Working experience with component, application, integration, and performance testing procedures and criteria
Working experience in defining acceptance criteria and coordinating and executing acceptance testing
Working experience in requirements traceability
Working experience with creating and executing test plans and procedures and documenting the expected and actual results
Experience working with multiple teams and coordinating automation testing efforts for various integration projects
Demonstrated initiative and ability to start, develop, and complete short and long term projects
Demonstrates accuracy and thoroughness in the implementation of project specifications and design requirements
Active DoD Secret Clearance
10+ Years of relevant experience (Bachelor s Degree in relevant field may be substituted for 5 years of relevant experience; Master s Degree in related field may be substituted for bachelor s degree and 3 years relevant experience). These Qualifications Would be Nice to Have:
Experience with relational databases (e.g., Microsoft SQL).
Experience using ServiceNow Automated Test Framework (ATF)
Ability to define and configure test automation using ServiceNow ATF
Monitoring, fixing issues and maintaining ATF tests
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Experience with utilizing Angular.JS, JavaScript, SQL and related technologies.
Experience with ServiceNow client and server-side JavaScript and ServiceNow APIs.
ServiceNow Certified System Administrator (CSA) certification or ability to obtain a CSA certification.
Certified Implementation Specialist (ITSM, ITIL, CSM, or similar). Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Gridiron IT is a Women Owned Small Business (WOSB) company specializing in IT Infrastructure, Cyber & Cloud Security, Software Development, and Enterprise Support. Gridiron is an Inc. 5000 2022 recipient and Washington Business Journal Fastest Growing Companies in the Greater Washington Area for 2022. Gridiron offers a competitive benefits package to include medical, dental, vision, 401(k), life insurance, disability insurance, and pet insurance.