[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company systems, hardware, and procedures; Guide users through diagnostic and troubleshooting processes; Consult user guides, manuals, and other documents to assist in answering inquiries; Report system defects/issues to the product and development team...Hiring Fast >>