Senior Technical Support, Pantheon Data, Washington, DC
Pantheon Data -
Washington, DC,
US
Senior Technical Support
Date Posted: 2024-06-11
Job description
Company Overview
Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.
Position Overview
We are looking for a highly experienced and knowledgeable Senior Technical Support Lead to join our team. This role demands extensive experience with DoD acquisition processes and a deep understanding of electrical power systems, control systems, and computer hardware and software. The successful candidate will lead and manage complex projects related to the design, testing, and evaluation of submarine and surface ship systems.
Responsibilities
Clearance Requirements
U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.
Work Location
Washington, DC - Hybrid
Benefits Overview
We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at
Pantheon Data is an Equal Employment Opportunity Employer
Pantheon Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Equal opportunity legal notices can be viewed on the following PDF: . You may also view the OFCCP's .
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (571) ###-####.
This company uses E-Verify to confirm each employee's work authorization. For more information, click here
Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.
Position Overview
We are looking for a highly experienced and knowledgeable Senior Technical Support Lead to join our team. This role demands extensive experience with DoD acquisition processes and a deep understanding of electrical power systems, control systems, and computer hardware and software. The successful candidate will lead and manage complex projects related to the design, testing, and evaluation of submarine and surface ship systems.
Responsibilities
- Lead and manage technical support projects in compliance with DoD acquisition processes.
- Provide strategic direction and oversight for program management and technical initiatives.
- Oversee the design and implementation of electric power generation, distribution, and conversion systems.
- Conduct advanced circuit analysis and provide solutions for power management challenges.
- Lead the development, implementation, and integration of control systems for various applications.
- Ensure systems meet rigorous performance and reliability standards.
- Design and oversee the implementation of complex computer hardware and software systems.
- Ensure seamless integration with existing and new technologies.
- Apply expertise in magnetics and fiber optics to relevant projects.
- Perform detailed evaluations and analyses to enhance system performance.
- Manage both conceptual and detailed design phases for multi-functional facilities and support systems.
- Evaluate submarine or surface ship structural configurations, machinery, and component designs at model and full scale.
- Develop comprehensive test plans and oversee their execution to validate designs and system implementations.
- Provide high-level technical support and troubleshooting for deployed systems.
- Bachelor's degree preferably in Engineering
- Minimum of 15 years of experience with DoD acquisition processes, including roles in DoD/Navy program management, Industry or Government technical management, or Industry or Government business management.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Exceptional analytical and problem-solving skills.
- Detail-oriented with strong organizational abilities.
- Minimum of 10 years of experience in one or more of the following areas:
- Electric power generation, distribution, and conversion.
- Control system development.
- Computer software and hardware design and implementation.
- Circuit analysis, magnetics, and/or fiber optics.
- Experience in conceptual and detailed design and multi-functional facilities and support systems for test and evaluation of submarine or surface ship structural configurations, machinery, and/or component designs in model and full scale.
- Master's Degree (MS) or Doctor of Philosophy (PhD) in the field of electrical engineering.
- Graduate degree in the field of business administration (MBA) is also desirable.
Clearance Requirements
U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.
Work Location
Washington, DC - Hybrid
Benefits Overview
We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at
Pantheon Data is an Equal Employment Opportunity Employer
Pantheon Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Equal opportunity legal notices can be viewed on the following PDF: . You may also view the OFCCP's .
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (571) ###-####.
This company uses E-Verify to confirm each employee's work authorization. For more information, click here