CommunicateHealth is a growing health communication firm with a passion for health literacy and human-centered design. Our mission is simple: to improve lives by designing health information that's easy to understand and use. By making health communications that are clear, accessible, and inclusive, we give people what they need to make informed decisions about their health - and ultimately help advance health equity. Together, our mission-driven team designs inspiring solutions that transform the way people think about health.
About you
You're a mission-driven, mixed methods researcher with a specialty in UX research and experience in analytics. You have experience carrying out end-to-end research, from creating a research plan to writing reports. You excel at moderating research sessions, synthesizing data, and using a wide range of research tools and methods. You like working both independently and collaboratively, have experience giving and receiving feedback on research, and display outstanding critical thinking skills and attention to detail.
What you'll do
Identify appropriate methods and research questions to meet client goals
Develop research briefs, study plans, and research instruments like screeners, surveys, and moderator's guides
Interpret and analyze web and social media analytics
Conduct environmental scans, literature scans, and usability audits
Coordinate directly with research facilities and recruitment vendors
Moderate study sessions using multiple methods like focus groups, interviews, and usability testing
Conduct qualitative and quantitative data analysis, synthesizing findings across participants
Develop research reports and recommendations that align with study goals and best practices in health communication, health literacy, and UX
Requirements
At least 3 years of related work experience and an advanced degree in the social sciences, psychology, public health, human computer interaction, or other related field
Experience supporting and conducting end-to-end research using a variety of methods
Experience moderating research sessions with diverse audiences
Experience developing research instruments and writing reports
Knowledgeable about UX methods and usability best practices
Benefits
We care
CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We proactively seek out diverse perspectives and apply them to strengthen our work and our employee experience.
At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!
Excellent benefits
Open paid time off policy
401K with 3% company match
Comprehensive health, dental, and vision insurance plans (CH pays 85% for individuals and 80% for families and couples)
Parking and commuter reimbursement (Rockville office)
Up to 6 weeks paid parental leave (up to 6 additional weeks of unpaid leave) and flexible schedules for working parents
Life insurance base plan of $50,000
A healthy social and emotional work environment
Flexible schedules, including Summer Fridays
14 paid Holidays
Monthly all-staff Creative Time
Home office reimbursement
Standing desks
Co-working space reimbursement
Gym membership reimbursement (included with company-sponsored health insurance plan)
Personal and professional development and training
$1,500 of professional development funds annually
Tuition reimbursement
Student loan reimbursement
Company support for applying to and presenting at professional conferences
Individual coaching and mentoring
Company-wide and team-based trainings
Compensation range: $79,000 - $105,000
*This position requires physical presence in the United States. Candidates must reside in the United States to be eligible.