Our client is a leader in managing commercial and residential properties throughout the Northern Virginia region. They have over 28 properties with a mission to provide exceptional service to their residents, commercial tenants, and support the local communities. They operate with long-term focus through consistent improvements, which extends to their employees. They offer an enjoyable, challenging atmosphere that emphasizes training and continued education with opportunities for personal growth and development.

As a Residential Portfolio Manager, you will be responsible for overseeing and managing the overall performance and profitability of the residential portfolio of properties. This role involves developing and implementing effective property management strategies, ensuring high resident satisfaction, and optimizing financial returns for the owner. The Portfolio Manager plays a crucial role in coordinating and leading property management teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in the various markets.

Residential Portfolio Manager Responsibilities:

• Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Collaborates with Property Managers to ensure that the portfolio and individual communities meet the established operational, financial, and business performance goals.
• Collaborate in developing annual budgets. Monitor/assess actual vs. pro forma.
• Identify and suggest strategic initiatives and value add capital/physical improvements.
• Collaborates with regional support services leaders committed to improving assets and team performance.
• Takes ownership of and implements operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties.
• Oversee and manage budgets and progress of business plans against budgets, ensuring that financial targets are met or exceeded.
• Prepare and present regular reports on property performance, financial metrics, and market trends to VP of Residential Property Management.
• Foster positive relationships with associates and addresses concerns promptly.
• Implement resident retention programs to minimize turnover and vacancy rates.
• Collaborate with PMs and Leasing teams to develop and implement effective marketing strategies.
• Ensure optimal occupancy rates through targeted leasing efforts.
• Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations.
• Ensures that the appearance and physical aspects of the properties meet the Company's and owner's established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Ensure that the preventative maintenance plans extend the life of assets.
• Stay current with local, state, and federal regulations affecting property management.
• Ensure properties comply with all relevant codes, laws, and regulations.
• Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.
• Ensure that all staff job responsibilities are completed professionally and in compliance with policy and all Federal and State Laws.
• Responsible for recruiting, interviewing, and hiring administrative, leasing and maintenance personnel.
• Execute timely preparation and delivery of performance (positive and corrective} feedback and annual reviews.
• Respond to resident complaints and issues regarding the tenant-landlord laws and regulations.
• Prepare and/or approve all daily, weekly, and monthly reports to be submitted in a timely manner to the appropriate personnel in the main office (examples include but are not limited to dailies, market surveys, weekly activity reports, renewal statistic reports, timecards and commission reports, variance reports, service request reports}.
• Manage, document, and communicate any potential liability situations regarding resident/personnel problems, asset hazards and community/neighborhood occurrences.
• Ensure that the natural disaster and emergency evacuation plans are current and in place for implementation.
• Manage the property and associate safety records, property loss claims, and risk management initiatives.
• Manage property key control according to Dwoskin policy.
• Perform all aspects of Property Manager in the absence of a Property Manager (leave, sickness, or open position).

Residential Portfolio Manager Requirements and Qualifications:

• Bachelor's/master's degree from an accredited college or university preferred in Business, Real Estate. or related fields.
• Five years of experience in multifamily property management is required.
• Three years of relevant experience is required.
• Proven experience in a leadership role with managing diverse properties.
• Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.
• Strong financial acumen and analytical skills.

What we offer:

• Health and Dental insurance
• Flexible Spending Program
• 401k
• Short Term and Long-Term disability
• Employee Assistance Program
• Tuition Reimbursement
• Paid Time Off
• Holidays
• Housing Discount for those living and working within
• Paid Volunteer Days
• Bereavement Leave

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.