About Us:

DelCor

Technology Solutions

, a

privately held

consulting firm

based in

Silver Spring, MD

,

has been

providing

technology consulting and IT support to associations and nonprofits for more than 35 years. Our success

has been

driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employee

s

.

We

admit,

we re

not shy about what makes us special. We have an outstanding team

comprised

of highly qualified and motivated individuals who really know their stuff.

We re

intimately familiar with the 501(c) community, which allows us to

truly understand

our clients needs and

objectives

.

At DelCor, we re focused on building long-term relationships both with our clients and among our staff. While our team has the technical chops to get any project done, what sets us apart is our ability to merge customer service with technical know-how. We bring our DelCor values to every client, project, meeting, and event.

In the association space

we re

known as the people who offer technical

expertise

and strategic guidance, but

as a team

we like to get together and work on community projects, have baking competitions, or even jump out of airplanes

don t

worry,

that s

not a hiring requirement.

About the Role:

The ITSD Consultant - Nightshift role installs, configures, maintains, and troubleshoots networks and associated assemblies by performing duties personally. The responsibilities of this position are essential in supporting DelCor s mission of helping association, nonprofit, and foundation clients add value to their communities.

It is essential for the ITSD Consultant to develop successful client relations by providing strong initiative, listening, and rapport-building skills, cutting-edge IT knowledge and experience, and time-sensitive solutions with the ability to communicate effectively.

Preferred Experience:

3+ of recent hands-on experience working in help desk or service desk environment

Microsoft LANs MCSE 2008 or greater

Recent hands-on experience with Windows server (2012 and 2016) and workstation (Windows 7,8, and 10) environments is

Experience with Office 365 or Exchange server

Proficiency with Active Directory, domain controllers, IP addressing, DNS, VPNs, and remote access

Recent experience administering Windows Server, Exchange Servers, Citrix Metaframe, Windows Terminal Server, and Firewalls (e.g., Sonicwall, CISCO) is highly desired

Experience with MSP and RMM tools is highly desired

Experience supporting users, network devices, and servers remotely

Must be willing to work nightshift including potential weekends

Our Exceptional Benefits and Perks

Becoming part of the DelCor team means joining a culture that truly values and respects your contribution. We know that our decades of success wouldn t be possible without staff who feel supported and emboldened to be creative in their work.

We've carefully curated a suite of benefits and perks designed to support and reward our valued employees:

17 Days of PTO in the First and Second Years

PTO Increased to 23 Days After Two Years

10 Federal Paid Holidays and 1

Floating Holiday

Charity PTO Day

401k Savings Plan + Matching

$35 Monthly Cell Phone Benefit

$300 Work from Home Stipend for New Employees

Health, Dental, and Vision Insurance

Company-Sponsored HRA Plan

Paid Parental Leave

Mileage Reimbursement

Professional Development and Certification Reimbursement and Recognition

Employee Referral Program

Short-Term and Long-Term Disability Costs Covered 100% by DelCor

Employee Assistance Program

Bereavement Leave

Family and Medical Leave

Optional Critical Illness, Accident and Injury, and Hospital Indemnity Benefits

$25,000 Life Insurance Coverage

#J-18808-Ljbffr