Primary Functions

Receive, review, research, and analyze all new customer requests.

Request new customer approval and manual codes from governing agencies for various company entities and maintain records of codes.

Acquire data from primary or secondary data sources and maintain databases/data system.

Interpret data, analyze results using statistical techniques and provide ongoing reports.

Provide safety leadership and support in an assigned region.

Provide support to field management (e.g. Regional Vice Presidents/Regional Directors, District Managers, etc.) in the administration of safety programs.

Investigate any safety loss-related incidents and prepare detailed reports concerning matters investigated.

Administers job safety program audits and inspects job site to detect and correct safety hazards.

Work with outside agencies (e.g. federal, state and local law enforcement, OSHA, etc.) as necessary.

Perform special projects at the direction of the workers compensation and safety managers.

Assist in development and implementation of safety training program for all associates.

Partner with management team to ensure compliance with all safety policies and procedures.

Develop partnerships with regional, district and national management to help maintain an effective knowledge of regional loss activities.

Review reported incidents.

Ensure timely entry, follow-up and completion regarding all cases.

In partnership with risk management team, develop implement and monitor facility safety programs- employee safety and OSHA compliance.

QUALIFICATIONS

Ability to remember information (e.g. policies, procedures) or locate resources to find information as needed.

Ability to communicate effectively and tactfully with others.

Ability to work with other team members as well as independently.

Ability to shift back and forth between two or more tasks.

Cooperative, team-oriented, patient, calm under pressure

Minimum 1-3 years of experience in claims administration role.

Bachelor s degree or equivalency in work experience required.

Ability to access areas where needed people, information or equipment are located.

Ability to understand and accurately apply basic math skills.

Proficiency with Microsoft Word, Excel, Outlook and Internet.

Ability to make competent use of work-related equipment and materials.

Ability to remember information (e.g. policies, procedures) or locate resources to find information as needed.

Ability to arrange things in certain order (e.g. alphabetically, numerically)

Ability to produce results within and autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities.

Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment.

Self- motivated with exhibited sense of urgency