RN NICU Care Coordinator, Children's National Hospital, Washington, DC
Children's National Hospital -
N/A
Washington, DC,
US
N/A
RN NICU Care Coordinator
Date Posted: 2024-06-15
Job description
The Care Coordinator will systematically review data and collaborate with all involved teams and support services to ensure that patient and family needs are met during inpatient hospitalization. Identifies and prioritizes clinical and psychosocial goals throughout inpatient stay; problem-solves as needed to ensure follow-through with multidiciplinary team. Ensures optimal inpatient coordination, excellent collaboration between teams, with a focus on family experience and outcomes.
Qualifications: Minimum Education BSN (Required)
Minimum Work Experience 3 years At least 3 years inpatient nursing experience (Required)
Required Skills/Knowledge Excellent communication skills required. Ability to work with diverse groups. Ability to de-escalate difficult situations and perform service recovery as needed. Knowledge of clinical processes and hospital procedures for admission, inpatient stay, transfer, and discharge.
Required Licenses and Certifications Registered Nurse in District of Columbia (Required)Basic Life Support for Healthcare Provider (BLS) (Required)
Functional Accountabilities Professional Practice/Research
Identifies patients/families for Care Coordination services in a systematic manner.
Completes ongoing staff education regarding coordination of care, culturally sensitive care, compassion fatigue, and other relevant topics.
Structural Empowerment
Follows through on any service needs or requests until complete and satisfactory resolution; updates the team as needed.
Supports unit-based family activities and education including but not limited to PICU support groups.
Assists in prioritizing need for inpatient support services e.g. Concierge, Nurse Navigator, Language Services.
Exemplary Professional Practice
Completes documentation of all relevant conversations, meetings, and referrals.
Rounds daily and escalates any family concerns or needs to the appropriate person or service.
Orients families to the PICU environment.
New Knowledge, Innovations, and Improvements
Participates in safe sleep rounds for identified infants in the unit and initiates other safety-based training as needed e.g. Family and Friends CPR.
Sends regular updates to the leadership team regarding family support and patient status.
Leadership
Updates team members as frequently as needed to ensure "one voice" consistent communication to families.
Acts as a liaison among clinical services e.g. PICU, surgical teams; and between clinical services and support services e.g. social work, case management.