77 West Wacker Dr (35012), United States of America, Chicago, IllinoisSr. Lead Systems Integrator (Remote - Eligible)At Capital One, you''ll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We want you to be curious and ask "what if?" Capital One started as an information strategy company that specialized in credit cards, and we have become one of the most impactful and disruptive players in the industry. We have grown to see ourselves as a technology company in consumer finance, with great opportunities for software engineers who want to build innovative applications to give users smarter ways to save, transact, borrow and invest their money, as we seek to disrupt the industry again.As a Technical Account Manager / Partner Technology Manager on the Capital One Card Partnerships Technology team you will support and lead the technical oversight, integration and technical operations of our corporate customers. You will work with cross-functional, multi-platform application systems and teams to ensure the solutions we provide to our corporate partners are well managed with rigorous risk management practices. This is a Senior Manager of Systems Integration position that is accountable for being the champion for their corporate partner and representing their partners interests with various teams (internal and 3rd party technical teams) to ensure we are delivering quality customer service. This includes identifying growth opportunities, ensuring timely, accurate and transparent communications, providing advice and counsel to our stakeholders, ensuring well managed execution & rigorous risk management practices and driving continuous process improvements through influence and negotiations with performing teams. General ResponsibilitiesResponsible for ensuring customer satisfaction with the technical products and services we provide by negotiating mutually beneficial agreements across Customers, stakeholders and technical teams.Quickly understanding business needs and translate these needs into technical solutionsConducting analysis, gaining support and driving solutions through influence and negotiationCommunicate across and up through your Partner''s and Capital One leadership team to ensure timely and accurate information is provided.Continuously learn & analyze complex, interconnected business processes / systems to ensure risks are well managed and controls are effective.Assist with Intent grooming to ensure acceptance criteria and conditions of satisfaction clearly define 'done'' for agile delivery teams.Focus on quality, resilience and performance of technologies and services utilized for your partner.Work closely with software engineering teams to find creative solutions to problems and to remove impediments to delivery.Coach and Educate team members (including BAs, Scrum Masters and Product Owners) on capabilities and constraints of our technology platforms and those of our partners.Capital One is open to hiring a Remote Employee for this opportunity.Basic QualificationsAt least 5 years of experience with relationship management or management consultingAt least 5 years of systems integration experiencePreferred Qualifications3+ years of Data Networking experience2+ years of production support experience2+ years of Data Analytics experience2+ years of experience with Credit Card Processing Operations (Originations or Customer Management) 2 years of experience with Retail Payment Processing Operations (Point of Sale or Point of Commerce)2+ years of experience with Business Analysis2+ years of experience with SQL or Relational DatabasesAWS Cloud Practitioner certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City''s Fair Chance Act; Philadelphia''s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-###-#### or via email at [Click Here to Email Your Resum]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One''s recruiting process, please send an email to [Click Here to Email Your Resum]Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).