Manager, Network Operations Center (NOC) - Fort Belvoir, VA, VetJobs, Fort Belvoir, VA
VetJobs -
Fort Belvoir, VA,
US
Manager, Network Operations Center (NOC) - Fort Belvoir, VA
Date Posted: 2024-06-15
Job description
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
The INSCOM Network Operations and Security Center (INOSC) Manager for U.S. Army Intelligence and Security Command (INSCOM) at Fort Belvoir, VA, serves as the team lead of a 24x7x365 network support watch floor. The INOSC Manager oversees INOSC day-to-day mission support functions: monitoring networks to ensure sustained global availability to all system users; reporting on scheduled and unscheduled network and enterprise service outages; providing a daily Operations Status report summarizing data and information on the status of planned and on-going IT System operation activities; and maintaining and updating the customer's executive communications dashboard via SharePoint portal website.
Responsibilities
Job Responsibilities:
Qualifications
Qualifications
Qualifications
Additional Qualifications/Responsibilities
Qualifications
Minimum Qualifications:
Security Clearance Required:
Candidate must already have an active or current United States government security clearance at the TOP SECRET level with a SCI read-on (TS/SCI) to be considered for this position (it must be in the JPAS/DISS system).
Desired Qualifications:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
The INSCOM Network Operations and Security Center (INOSC) Manager for U.S. Army Intelligence and Security Command (INSCOM) at Fort Belvoir, VA, serves as the team lead of a 24x7x365 network support watch floor. The INOSC Manager oversees INOSC day-to-day mission support functions: monitoring networks to ensure sustained global availability to all system users; reporting on scheduled and unscheduled network and enterprise service outages; providing a daily Operations Status report summarizing data and information on the status of planned and on-going IT System operation activities; and maintaining and updating the customer's executive communications dashboard via SharePoint portal website.
Responsibilities
Job Responsibilities:
- Supervises a 14-contractor staff of Shift Supervisors and Network Operations Analysts performing 24x7x365 on-site support across three shifts: responsible for contract performance, scheduling, training, and employee well-being
- Ensures team meets all technical requirements within the scope of the INOSC duties
- Works with the INOSC Government Lead to analyze information and situations, and implements actions, as approved by the leadership team, to ensure objectives are met
- Responsible for all aspects of INSOC contract requirements and manages the hands-on, day-to-day issues related to operational activities
- Serves as the INOSC POC for senior government and contract leadership
- Produces and maintains SOPs and TTPs to ensure consistently high contract performance
- Performs quality control and continuous improvement
- Provides recurring and ad hoc reports to government and contract stakeholders
- Prepares and conduct briefings for senior personnel
- Performs additional tasks or responsibilities as directed by leadership
Qualifications
Qualifications
Qualifications
Additional Qualifications/Responsibilities
Qualifications
Minimum Qualifications:
- Current TOP SECRET clearance w/ SCI eligibility (as reflected in DISS)
- Applicable academic and work experience, per the following:
- Associate degree with 6 years' experience in a related field
- Bachelor's degree with 4 years' experience in a related field
- Master's degree with 2 years' experience in a related field
- Previous leadership /managerial experience (small team / shift lead [three to four personnel] or higher)
- Knowledge of network operations within DoD
- Successful experience reporting to senior DoD customers (O-6/GS-15 or above)
- Outstanding attention to detail, written and verbal communication, and customer service skills
Security Clearance Required:
Candidate must already have an active or current United States government security clearance at the TOP SECRET level with a SCI read-on (TS/SCI) to be considered for this position (it must be in the JPAS/DISS system).
Desired Qualifications:
- Current DoD IAT Level 2 certification
- IT Infrastructure Library (ITIL) 4 Foundation certification
- Experience as a systems administrator (managing and troubleshooting permissions, etc.)
- Experience with SCSM or ServiceNow
- Experience with SolarWinds
- Experience delivering tailored work-process solutions in SharePoint or O365
- Experience managing personnel in a classified IT environment