Facility Services Manager, you will oversee and manage EVS Facility personnel, ensuring our university campus is clean, safe, and welcoming. Your role will include staff supervision, supply management, and maintaining high standards of service.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

• Assign shifts and work areas for staff and Group Leaders.
• Ensure staff are well-prepared and assigned to their designated areas.
• Manage relief staff for absentee coverage.
• Develop and oversee project schedules.
• Maintain and order supplies and equipment.
• Conduct monthly supply inventories.
• Ensure proper use and maintenance of equipment and PPE.
• Conduct customer surveys and address feedback.
• Perform daily inspections with supervisors and staff, taking corrective actions as needed.
• Report and address safety concerns immediately.
• Evaluate and coach Supervisors and facilities personnel regularly.
• Recognize and report outstanding performance.
• Conduct training sessions for custodial staff.
• Supervise special assignments as directed by the Executive Director.
• Address and resolve custodial/maintenance concerns.
• Ensure the Central Control area is ready for the next shift.
• Manage timesheets and ensure task completion before shift ends.
• Maintain accurate records and reports.
• Be prepared to work during inclement weather, holidays, nights, and weekends as essential personnel.

  Expectations:

  • Maintain good attendance and punctuality.
  • Be available for additional hours, on-call, and emergency situations.
  • Communicate professionally with clients, team members, and others.
  • Identify and address issues promptly, alerting supervisors when needed.
  • Stay updated with technical knowledge and industry trends.

• 3+ years of supervisory experience in facility management.
• Bachelors Degree or equivalent work experience.
• Fluency in English and Spanish.
• Excellent communication, problem-solving, and stress management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Valid drivers license.

Travel Requirements:

• Ability to travel across campus and to other cities within the U.S. as needed.

Physical Demands:

• Ability to stand, bend, stoop, kneel, lift (up to 50 lbs.), and walk for extended periods.
• Exposure to various weather conditions and hazardous materials.

Working Conditions:

• Work primarily on a university campus with potential exposure to outdoor elements and varied indoor environments.
• Be prepared for day, evening, and night shifts in various building conditions.

Who We Are:

Thompson Hospitality is the nations largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
  • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.