Project Manager-Mobility, The British Standards Institution (BSI), Reston, VA
The British Standards Institution (BSI) -
Reston, VA,
US
Project Manager-Mobility
Date Posted: 2024-06-03
Job description
Great that you're thinking about a career with BSI!
Great that you're thinking about a career with BSI!
Project Manager - Mobility
USA - home-based
Full-time, exempt
Are you looking to join a dynamic global industry leader that can boast nearly 120 years of excellence, growth, and continuing innovation? Do you hold yourself to the highest of standards? If yes, then we would love to hear from you.
The Project Manager will effectively manage assigned global & Strategic accounts mainly in the Mobility sector. This includes assistance with the day-to-day management of clients, regional budget, and KPI targets. The PM will assist the Director of Global Accounts by closely monitoring the performance reports of global/strategic accounts. Effective management of global/strategic accounts depending on complexity. Compliance with the Service Level Agreement and monitor KPIs of assigned accounts.
This position is home-based in the continental US, but you will be expected to travel 80-90% for critical client meetings and interactions.
Responsibilities include:
- Manage assigned client portfolios, including SLA requirements, and ensure compliance.
- Work with Commercial account leaders in preparation and maintenance of account plan
- Provide regular reports to the Director on global accounts activities and recurring issues.
- Manage client concerns and provide resolutions.
- Attend client meetings.
- Deliver as a target of 170 audit days (combination of billable, program management, and non-billable) per year, with days assigned, floating, filling in at short notice, mentoring/training with new and existing staff, etc. (Based on the loading of projects, PM and non-billable above days will vary).
- Assisting with orientation and training new staff.
- Mentoring staff as assigned, performing qualifying reviews and providing training on assessors who deliver audits to the selected accounts.
- Perform other projects as assigned.
- B.A. / B.S. degree in Business, Communications, or other relevant field.
- IATF Lead Assessor (3rd Party) qualifications.
- 3 + years of experience as BSI Client Manager.
- Experience in managing IATF-certified multi-site clients.
- Experience supporting global/international, complex enterprise and strategic accounts.
- Knowledge of management systems standards and Country trends and demands.
- Knowledge of the Testing, Inspection, and Certification (TIC) industry is strongly preferred. Alternatively, knowledge of Professional Services business is required.
- Knowledge of Key Account Management and best practices.
- High proficiency with Microsoft Office suite - Word, Excel, and PowerPoint.
- International experience is a desired asset.
- Travel up to 80-90% of the time (must not have restrictions to travel within Americas region and the UK).
- Fluency in English is required. Understanding of Spanish, French, and/or Portuguese is a key differentiator.
Career opportunities are vast with around 5,000 employees working with over 82,000 clients in 182 countries. BSI challenges mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk, and achieve sustainable growth.
What we offer:
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 20-days annual leave, bank holidays, medical, dental, vision, and life insurance, 401(K) with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
The salary for this position can range from $95,000 - 130,000.00 USD annually; actual compensation is based on various factors, including but not limited to the candidate's competencies, level of experience, education, location, divisional budget, and internal peer compensation comparisons.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization, all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is an Equal Opportunity Employer and we are committed to diversity.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is an Equal Opportunity Employer and we are committed to diversity.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.