Support Technician - Logistics, Flash Technology Group, Washington, DC
Flash Technology Group -
Washington, DC,
US
Support Technician - Logistics
Date Posted: 2024-06-18
Job description
TS/SCI with Polygraph required.
DAYS M-F 8 Hour shifts between the Hours of 6am - 6pm.
Troubleshoot, install, and support the configuration of hardware devices CONUS and OCONUS. Includes workstations, monitors, printers, peripherals, servers, network equipment, cables labeling mobile devices, and associated software on domains as identified by CIO governance processes. Provide services for the purchase of break/fix equipment for end users. To include desktops, monitors, VoIPs, DVTCs, and other assorted hardware. Developing processes to manage break/fix stock levels and ensure each location has sufficient break/fix supplies based on Government needs.
Certs and Training:
8570 IAT level II
And one of the following:
A+ CE (CompTIA)
HDI-CSR (Customer Service Representative)
HDI-SCD (HDI Support Center Director)
HDI-SCA (HDI Support Center Analyst)
ITIL Foundation
Microsoft Office 365
Education and Experience:
High School Diploma/ GED + Relevant experience: 7 years + CCC Academy graduate
Associates Degree + Relevant experience: 5 years + CCC Academy graduate
Bachelors Degree + Relevant experience: 3 years + CCC Academy graduate
Masters Degree + Relevant experience: 1 year + CCC Academy graduate
PhD + Relevant experience: 0 years + CCC Academy graduate
Send resume to ...@flashtg.com or apply through website at or www.flashtg.com.
Generous Referral Bonus Program!
6% 401K MATCH!
Comprehensive Benefits Package!
Education Reimbursement!
DAYS M-F 8 Hour shifts between the Hours of 6am - 6pm.
Troubleshoot, install, and support the configuration of hardware devices CONUS and OCONUS. Includes workstations, monitors, printers, peripherals, servers, network equipment, cables labeling mobile devices, and associated software on domains as identified by CIO governance processes. Provide services for the purchase of break/fix equipment for end users. To include desktops, monitors, VoIPs, DVTCs, and other assorted hardware. Developing processes to manage break/fix stock levels and ensure each location has sufficient break/fix supplies based on Government needs.
Certs and Training:
8570 IAT level II
And one of the following:
A+ CE (CompTIA)
HDI-CSR (Customer Service Representative)
HDI-SCD (HDI Support Center Director)
HDI-SCA (HDI Support Center Analyst)
ITIL Foundation
Microsoft Office 365
Education and Experience:
High School Diploma/ GED + Relevant experience: 7 years + CCC Academy graduate
Associates Degree + Relevant experience: 5 years + CCC Academy graduate
Bachelors Degree + Relevant experience: 3 years + CCC Academy graduate
Masters Degree + Relevant experience: 1 year + CCC Academy graduate
PhD + Relevant experience: 0 years + CCC Academy graduate
Send resume to ...@flashtg.com or apply through website at or www.flashtg.com.
Generous Referral Bonus Program!
6% 401K MATCH!
Comprehensive Benefits Package!
Education Reimbursement!