Description

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.

The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.

Engineering Technicians are Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operations Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

Responsibilities:

- Supervise contractors who perform servicing or preventive maintenance

- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements

- Perform root cause analysis for operational issues

- Troubleshoot facility and rack level events

- Ensure all personnel on-site follow safety protocols

- Work on-call and a rotating schedule as needed

- Take daily operational readings and provide metrics reporting to senior engineers

- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

Physical Requirements:

All physical requirements are expected with reasonable accommodations

- Walk job sites in uneven terrain

- Work at heights and from ladders

- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw

- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more

- Carry objects weighing up to 40 pounds for short distances

- Work shifts longer than eight hours in duration

- Respond to off hour emergency calls

- Maintain balance and perform construction tasks while on a ladder

- Coordinate body movements when using tools or equipment

About the team

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Inclusive Team Culture

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Sterling, VA, USA

Basic Qualifications

- High school or equivalent diploma

- 2+ years of electrical or mechanical experience

- Knowledge of key electrical competencies and theory

- Knowledge of safe electrical practices according to guidelines set by relevant electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland)

- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

- Experience with Microsoft Office products and applications

Preferred Qualifications

- 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

- Knowledge of BMS and EPMS control systems and data collection/trending

- Knowledge of maintenance management software

- Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls

- Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems

- Bachelor's degree in engineering, project management, construction management or similar technical focus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit