Job description
***Bilingual Spanish Preferred***
Hyatt Place National Mall is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.
Salary: $70K
EXECUTIVE HOUSEKEEPER
Position Summary:
Coordinates the daily operations of hotel housekeeping and laundry services.
Essential Functions:
- Maintain all hotel standards while remaining within agreed budgets on guest and cleaning supplies, salaries, and any costs, which apply to the department.
- Meet with all relevant department heads and managers to ensure the smooth and efficient running of the housekeeping department.
- Monitor closely the condition and maintenance of all accommodation and public areas.
- Order/purchase all related cleaning chemicals and materials.
- Responsible for stock levels, stock taking, and control of linen room and uniform departments.
- Hire, train, motivate department personnel. Conduct all performance appraisals.
- Inspect guest's rooms after cleaning.
- Train staff in appropriate use of supplies, cleaning agents, and equipment.
- Conduct linen inventory.
- Coordinate with other departments to fulfill guests special needs.
- Administer guest lost and found program.
- Assist the General Manager in resolving guest complaints concerning the Housekeeping Department.
- Communicate room status changes to Front Desk.
Additional Responsibilities:
- Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, these contained in the employee handbook.
Education and Experience:
- Experience in training, supervising, and mentoring multicultural and multilingual staff.
- Previous supervisory housekeeping experience.
Skills and Abilities:
- Ability to handle multiple tasks at one time.
- Ability to work in a fast-paced environment.
- Good communication skills.