Under general supervision, schedules all division surgeries and incidental testing. Ensures that all primary care referrals are handled according to practice and payer guidelines. Ensures that referral and pre-authorization activities are undertaken in order to provide maximum patient and provider satisfaction and maximum reimbursement; and other duties as assigned.
Candidate must encompass the following Core Values:
* Patients first, together
* Always do the right thing
* Leave it better than you found it
* Drive at mastery
EDUCATION and/or EXPERIENCE
* High school diploma or general education degree (GED)
* Two years related medical office experience
* Accurate data entry skills
* Current knowledge of payer requirements for referrals and preauthorization.
* Knowledge of IDX or similar computerized billing system
* Knowledge of ICD-9 and CPT coding
* General understanding of back office operations
* Strong customer service skills
* PC proficiency
* Medical terminology preferred
Essential Functions
* Schedules surgical cases daily following specified clinical and time allocation guidelines via automated
scheduling systems through telephone contact with physicians' offices, fax, website retrieval, or
personally with the physician and/or resident; uses manual systems in the event of automated
system downtime
* Interprets clinical requirements to effectively manipulate the schedule continually to achieve
optimum placement of cases, customer satisfaction, and accurate patient charging
* Collaborates daily with the appropriate Nursing personnel and respective staff to coordinate surgical
schedule to provide optimum use of the operating rooms and facilities
* Proactively communicates with the appropriate staff regarding special requests for personnel,
equipment and facilities; scheduling conflicts arising from resource requests are resolved with
management staff to ensure resource availability and optimum use of the facilities before finalizing
schedules
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