Client is hiring a VTC Technician in support of our Navy Customer in Bethesda, MD. The selected applicant will possess two (2) years of experience in each of the following:
VTC and audio-visual (A/V) equipment operation from multiple manufacturers.
VTC and A/V industry standards, wide area network (WAN) technologies as applicable to VTC operations.
Knowledge of VoIP/IP VTC systems, software, hardware, and Telecommunications standards.
Strong customer service skills, including direct interactions with end users for operations, maintenance, troubleshooting, and general knowledge sharing with both experienced and unexperienced end users.
Use of Microsoft Office 365 collaboration tools such as Microsoft Teams.