Operations Support Associate, City National Bank & Trust, Lawton, OK
City National Bank & Trust -
Lawton, OK,
US
Operations Support Associate
Date Posted: 2024-06-01
Job description
City National Bank and Trust
Position: Operations Support Associate
Department: Operations
Status: Full Time
Description: Perform a variety of administrative services for the Operations Department. Candidates must be detail-oriented, able to work independently and multi-task effectively. Proficient communication skills, strong computer skills, a working knowledge of Microsoft Office products and Adobe Acrobat are required.
Responsibilities:
Qualifications:
Education and Experience:
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position: Operations Support Associate
Department: Operations
Status: Full Time
Description: Perform a variety of administrative services for the Operations Department. Candidates must be detail-oriented, able to work independently and multi-task effectively. Proficient communication skills, strong computer skills, a working knowledge of Microsoft Office products and Adobe Acrobat are required.
Responsibilities:
- Provide exceptional customer service; to include a knowledge of deposit accounts, certificates of deposit, individual retirement accounts and safe deposit boxes.
- Provide administrative support for Operations
- Understand and maintain product and service operations
- Copy documents, prepare mailings, distribute interoffice mail
- Customer interaction including greeting bank visitors, answering phone calls, and offering customer assistance as needed
- Establish and maintain various databases, files, and other records
- Organize, manage, and track multiple assignments; research and compile data
- Provide a high level of customer service to internal and external visitors
- Develop and maintain working relationships with various bank department personnel
- Schedule and coordinate travel arrangements
- Manage and support supplies logistics for bank operations and buildings
- Occasional scheduled weekend or after hours required as needed
- Other duties as assigned
Qualifications:
- Prior project management and/or process-oriented experience is a plus.
- Intermediate to advanced computer skills; working knowledge of Microsoft Office, Excel, and Adobe Acrobat
- Professional and clear communication skills with the ability to communicate effectively with all levels
- Strong multi-tasking skills and organizational skills
- Demonstrated ability to maintain confidentiality with strong attention to detail
- Self-motivated individual who is capable of working independently or as a team
Education and Experience:
- High school diploma or equivalent required; some college education or banking experience preferred.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Constant use of computer screens
- Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
- Ability to sit for long periods of time
- Long periods of typing and repetitive motion
- Close vision and ability to adjust focus
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.